Fraud Investigation Specialist

3 weeks ago


Toronto, Ontario, Canada OFX Full time
Role Overview

As a Financial Crimes Investigator, your primary responsibility will be to assist in the detection and monitoring of financial crime activities, including fraud, money laundering, and terrorist financing. You will support investigative efforts and communicate findings to appropriate regulatory bodies, playing a vital role in safeguarding OFX and its clientele while ensuring compliance with legal obligations.

Key Responsibilities

  • Perform initial and secondary evaluations of alerts generated by OFX's monitoring systems and those raised by operational teams.
  • Enhance the effectiveness of financial crime detection systems through rule assessments, trend analysis, and profiling of customers and threats.
  • Track and report on metrics related to volume and quality.
  • Critically assess customer activities against established profiles.
  • Collaborate with external partners, consortiums, and other financial institutions to deepen understanding of financial crime trends.
  • Assist in comprehensive investigations, culminating in reports to relevant authorities.
  • Maintain detailed records of investigations.
  • Work alongside various departments to design and implement process improvements.
  • Update and provide training on internal procedural documentation.
  • Deliver high-quality service to all internal and external stakeholders.

Qualifications

  • Minimum of 2 years' experience in financial crime transaction monitoring or investigations, preferably in the financial services sector.
  • Familiarity with current risk management, anti-fraud, and anti-money laundering regulations and frameworks.
  • Understanding of indicators of suspicious activity, criminal patterns, and emerging trends.
  • Proficient in conducting investigations, deriving logical conclusions, and clearly communicating findings.
  • Ability to prioritize tasks and resources effectively, aligning with business objectives.
  • Strong skills in stakeholder management and problem resolution.
  • Excellent written and verbal communication skills, capable of conveying complex technical information clearly.
  • High attention to detail and ability to work under pressure to meet deadlines.
  • Demonstrated initiative and capability to work independently.
  • Commitment to maintaining confidentiality and privacy standards.
  • Experience collaborating closely with operational functions and frontline personnel.
  • Technical proficiency in MS Office Suite (Intermediate level).

The compensation for this position ranges from $60,000 to $65,000 CAD, with the exact salary determined by various factors, including experience and job-related skills. This role may also qualify for a variable bonus and/or commission, alongside a comprehensive benefits package for full-time and part-time employees working a minimum of 24 hours per week.

Working Environment at OFX

At OFX, we are driven by a desire to make a meaningful impact. We view challenges as opportunities and are dedicated to simplifying processes for our clients while adapting to evolving needs. Our collaborative approach ensures we deliver exceptional outcomes for our customers.

We foster a culture of continuous learning and knowledge sharing, encouraging curiosity and resilience in overcoming challenges.

  • Commitment to Learning: We provide extensive learning and career development opportunities, including leadership training and access to a comprehensive online learning library.
  • Community Engagement: Through our Make a Difference program, we support OFXers in contributing to causes they care about, with initiatives like volunteer days and matched giving.
  • Recognition and Rewards: We celebrate achievements and encourage recognition of peers through various awards and channels.
  • Social Engagement: Our employee-led committees organize events to enhance engagement and foster a sense of community.
  • Comprehensive Benefits: We offer a range of benefits, including health insurance and generous parental leave policies.
  • Flexible Work Environment: Enjoy a balanced work-life experience with our hybrid work model, promoting inclusivity and diversity.

At OFX, we are dedicated to creating a diverse and inclusive workplace where all employees are valued and respected. We believe that fostering an inclusive environment is essential for our success.



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