Principal Consultant, Fraud Specialist

2 months ago

Toronto, Ontario, Canada CAPCO Full time

About the Role

Key Responsibilities

  • Act as a subject matter expert in fraud prevention and detection, providing guidance and support to clients and internal stakeholders.
  • Develop and implement comprehensive fraud prevention strategies, leveraging advanced technologies and techniques to mitigate risks and safeguard customer assets.
  • Lead project teams and collaborate with clients to define and optimize their fraud prevention roadmaps, influencing decision-making and driving business outcomes.
  • Manage and facilitate the successful execution of timelines and milestones, ensuring project deliverables are met on time, within scope, and budget.
  • Engage with clients to understand project requirements, manage expectations, and ensure overall customer satisfaction.
  • Prepare work schedules and timelines with clients and the extended team, ensuring seamless project execution.
  • Maintain up-to-date documentation and communicate findings to key stakeholders, ensuring transparency and accountability.
  • Regularly communicate project status and circulate project information to the team, ensuring everyone is informed and aligned.
  • Ensure clients are fully satisfied with project completion, delivering exceptional results and exceeding expectations.

About You

Requirements

  • 5+ years of experience in project management, business analysis, or implementation management, with a specific focus on fraud projects within the banking environment.
  • Good knowledge and/or experience working with fraud technology projects, and a strong understanding of the key offerings in this space.
  • Proficient in detecting and analyzing fraudulent activities within the Canadian banking sector, with a strong understanding of industry-specific regulations, compliance standards, and emerging trends in financial crime.
  • Skilled in developing and implementing fraud prevention strategies, including the deployment of advanced fraud detection tools, techniques, and technologies to mitigate risks and safeguard customer assets.
  • Experienced in conducting thorough investigations into suspected fraudulent transactions, collaborating with internal stakeholders, law enforcement agencies, and regulatory bodies to effectively identify, mitigate, and prevent fraud schemes.
  • Ability to think strategically and execute tactically, enabling cross-business teams to drive business outcomes.
  • Ability to work in a fast-paced environment while following best practices and company processes.
  • Highly driven and passionate about customer satisfaction, product development, and technology.
  • Excellent oral, listening, and written communication skills.
  • Excellent people and presentation skills.

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