Customer Service Ambassador

2 months ago


Pickering, Ontario, Canada Sue Atkinson Insurance Agency Ltd. Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our sales team, you will be responsible for providing exceptional customer service and support to our clients.

Key Responsibilities
  • Contact and engage with potential clients to schedule appointments and identify their needs.
  • Provide prompt, accurate, and friendly customer service, including responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
  • Work collaboratively with our sales team to establish and meet productivity goals.
Requirements
  • Previous sales experience, preferably in an outside sales or inside sales representative role, retail sales associate, or telemarketing.
  • A successful track record of meeting sales goals and quotas.
  • Excellent interpersonal and communication skills, both written and verbal.
  • Proactive problem-solving skills and a dedication to customer service.
  • Ability to multitask and make presentations to potential clients.
  • A Property and Casualty license (OTL license preferred, must be able to obtain).
About Us

Sue Atkinson Insurance Agency Ltd. is a reputable insurance agency dedicated to providing exceptional service and support to our clients. We are committed to building long-term relationships with our clients and community.



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