Restaurant Manager

2 weeks ago


Sherbrooke, Quebec, Canada 9176-8721 Québec Inc. Full time
About the Role

We are seeking a highly skilled and experienced Restaurant Manager to join our team at 9176-8721 Québec Inc. As a Restaurant Manager, you will be responsible for overseeing the daily operations of our restaurant, ensuring that our customers receive exceptional service and that our staff are well-trained and motivated.

Key Responsibilities
  • Leadership and Management
    • Supervise a team of 16-20 staff members
    • Recruit, train, and develop staff to meet business needs
    • Monitor staff performance and provide feedback and coaching
  • Operations and Administration
    • Plan and organize daily operations to ensure efficient service delivery
    • Monitor revenues and labour costs to optimize profitability
    • Balance cash and complete financial reports
  • Customer Service
    • Ensure that customers receive exceptional service and that their needs are met
    • Address customer complaints and concerns in a professional and timely manner
  • Inventory and Supply Chain
    • Negotiate arrangements with suppliers for food and other supplies
    • Organize and maintain inventory to ensure efficient service delivery
  • Health and Safety
    • Ensure that health and safety regulations are followed in the workplace
Requirements
  • Education and Experience
    • Other trades certificate or diploma
    • 3 years to less than 5 years of experience in a similar role
  • Skills and Qualifications
    • Food and beverage server trade certification
    • Customer Service Excellence Certificate
    • MS Excel, MS Outlook, MS Word, and Point of Sale system skills
  • Personal Qualities
    • Accurate and reliable
    • Client-focused and efficient
    • Dependable and organized
    • Flexibility and ability to multitask
Benefits
  • Disability benefits
  • Health care plan
  • Paramedical services coverage
  • Vision care benefits
  • Life insurance
  • Long-term care insurance
  • Free parking available

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