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Shift Manager

2 months ago


Sherbrooke, Quebec, Canada 9066-5720Québec inc. Full time
Job Summary

We are seeking a highly skilled Shift Manager to join our team at 9066-5720Québec inc. as a key member of our food service team.

Key Responsibilities
  • Inventory Management: Requisition food and kitchen supplies to ensure optimal stock levels and minimize waste.
  • Staff Supervision: Supervise and coordinate the activities of staff who prepare and portion food, ensuring a high level of quality and efficiency.
  • Training and Development: Train staff in job duties, sanitation, and safety procedures to maintain a safe and healthy work environment.
  • Menu Planning: Estimate ingredient and supplies required for meal preparation, taking into account seasonal fluctuations and menu changes.
  • Staffing: Hire and manage food service staff to meet the needs of the restaurant.
  • Quality Control: Ensure that food and service meet quality control standards, maintaining a high level of customer satisfaction.
  • Customer Service: Address customers' complaints or concerns in a professional and courteous manner.
  • Record Keeping: Maintain accurate records of stock, repairs, sales, and wastage to inform business decisions.
  • Culinary Knowledge: Possess knowledge of the establishment's culinary genres and be able to maintain high standards.
  • Tray Assembly: Supervise and check the assembly of trays to ensure presentation and quality.
  • Scheduling: Establish work schedules to meet the needs of the restaurant and staff.
  • Facility Inspection: Inspect sites or facilities to ensure safety and cleanliness standards are met.
  • Compliance: Ensure that safety standards and departmental policies are met, maintaining a safe and healthy work environment.
Work Environment
  • Fast-Paced Environment: Work in a fast-paced environment with high pressure to meet customer demands.
  • Standing for Extended Periods: Stand for extended periods, requiring stamina and endurance.
  • Attention to Detail: Maintain attention to detail to ensure quality and accuracy in all aspects of the job.
Personal Suitability
  • Client Focus: Demonstrate a client-focused approach, prioritizing customer satisfaction.
  • Interpersonal Skills: Possess efficient interpersonal skills to effectively communicate with staff and customers.
  • Oral Communication: Exhibit excellent oral communication skills to address customer concerns and provide clear instructions.
  • Flexibility: Demonstrate flexibility to adapt to changing circumstances and priorities.
  • Team Player: Work collaboratively as a team player to achieve common goals.
  • Initiative: Take initiative to identify and address areas for improvement.
  • Dependability: Demonstrate dependability and reliability in all aspects of the job.