Transportation Operations Director

7 days ago


Whitehorse, Yukon, Canada Manitoulin Transport Full time
Job Description

About the Role

We are seeking a highly skilled and experienced professional to manage our Northern Canada region. As a key member of our team, you will be responsible for overseeing the operations of our terminals in Dawson City, Inuvik, Whitehorse, Yellowknife, Hay River, and High Level.

Key Responsibilities

  • Ensure the profitable and efficient operation of all terminals, including monitoring freight levels, reviewing terminal financials, and analyzing daily revenues and costs.
  • Collaborate with other management personnel to develop and implement administrative and operational policies and procedures.
  • Work closely with terminal managers to ensure service standards are met, review exceptions, and resolve issues.
  • Manage human resource issues, including discipline, grievances, layoffs, and employee development.
  • Support and counsel staff, and develop training programs to enhance their skills and performance.
  • Investigate customer service issues, develop procedures to reduce problems, and improve efficiency.
  • Work with sales personnel to ensure service standards are maintained, customer needs are recognized, and new business opportunities are developed.
  • Oversee the overall direction, coordination, and evaluation of each terminal.
  • Carry out supervisory responsibilities in accordance with our organization's policies and applicable laws.

Requirements

  • Developed problem-solving and decision-making skills.
  • Excellent communication and interpersonal skills.
  • Organized with the ability to juggle multiple tasks simultaneously.
  • Computer literacy.
  • Detailed operational knowledge.
  • Management experience.
  • Cost analysis and cost reduction skills.
  • Highly developed problem-solving and decision-making skills.

What We Offer

  • Competitive wages (salary).
  • Comprehensive benefits program.
  • Profit-sharing opportunities.
  • Chances for growth and advancement.


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