Transportation Operations Director
7 days ago
About the Role
We are seeking a highly skilled and experienced professional to manage our Northern Canada region. As a key member of our team, you will be responsible for overseeing the operations of our terminals in Dawson City, Inuvik, Whitehorse, Yellowknife, Hay River, and High Level.
Key Responsibilities
- Ensure the profitable and efficient operation of all terminals, including monitoring freight levels, reviewing terminal financials, and analyzing daily revenues and costs.
- Collaborate with other management personnel to develop and implement administrative and operational policies and procedures.
- Work closely with terminal managers to ensure service standards are met, review exceptions, and resolve issues.
- Manage human resource issues, including discipline, grievances, layoffs, and employee development.
- Support and counsel staff, and develop training programs to enhance their skills and performance.
- Investigate customer service issues, develop procedures to reduce problems, and improve efficiency.
- Work with sales personnel to ensure service standards are maintained, customer needs are recognized, and new business opportunities are developed.
- Oversee the overall direction, coordination, and evaluation of each terminal.
- Carry out supervisory responsibilities in accordance with our organization's policies and applicable laws.
Requirements
- Developed problem-solving and decision-making skills.
- Excellent communication and interpersonal skills.
- Organized with the ability to juggle multiple tasks simultaneously.
- Computer literacy.
- Detailed operational knowledge.
- Management experience.
- Cost analysis and cost reduction skills.
- Highly developed problem-solving and decision-making skills.
What We Offer
- Competitive wages (salary).
- Comprehensive benefits program.
- Profit-sharing opportunities.
- Chances for growth and advancement.
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