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Infrastructure Operations Director
2 months ago
Organization Overview
Whitehorse, the capital of the Yukon, is a vibrant city known for its rich history and stunning natural landscapes. With a population of approximately 36,000, it offers a unique blend of outdoor adventures, cultural experiences, and a welcoming community atmosphere. The City of Whitehorse is governed by an elected Council, which includes a Mayor and six Councillors responsible for establishing the policy direction of the municipal government. Employees of the City play a crucial role in enhancing the quality of life for residents through various services, including parks, waste management, and public transit. The organization values its workforce and provides a supportive environment with comprehensive benefits such as health insurance, vacation time, and sick leave.
Key Responsibilities
- Oversee the safe, effective, and efficient functioning of the Engineering, Fleet & Transportation, and Water and Waste Services departments.
- Demonstrate strong strategic leadership and supervisory capabilities, ensuring clear objectives are set and delegated effectively; maintain excellent interpersonal relations and political awareness.
- Contribute to the formulation and execution of City goals, financial strategies, and business plans to ensure the successful delivery of City-wide programs and services.
- Provide strategic direction, planning, evaluation, and communication of both short-term and long-term objectives for the division.
- Recruit, mentor, supervise, and evaluate direct reports while participating in the Senior Management team to achieve corporate goals and policies.
- Collaborate with other Directors to ensure a unified approach to service delivery.
- Manage a variety of divisional services in accordance with Council directives and relevant legislation.
- Research, develop, implement, and maintain programs, bylaws, policies, and practices.
- Administer and oversee the annual operating and capital budgets for the division.
- Build and sustain effective relationships with peers and stakeholders; participate in various internal and external committees, including roles in emergency management.
- Attend Council meetings, prepare reports, deliver presentations, and act on Council directives.
- Assess relevant bylaws and policies to ensure they meet community needs.
- Draft correspondence and assist in the preparation of key messages on corporate matters.
- Act as City Manager when assigned; ensure adherence to safety standards and procedures within the division.
- Perform other related duties as required.
Qualifications
- Master's degree in a relevant field.
- A minimum of ten years of progressively responsible administrative and technical experience in governmental or private sectors, including at least four years in a supervisory role.
- Demonstrated leadership and supervisory skills with the ability to set clear expectations, train, develop, motivate, and manage performance.
- Experience working within a management team and collaborating with elected officials.
- Familiarity with union environments and collective agreements.
- In-depth knowledge of applicable Municipal, Territorial, and Federal legislation.
- Proven track record in management, particularly in budget oversight and strategic planning.
- Strong communication, team-building, stakeholder engagement, human relations, operational and financial planning, and problem-solving skills.
- Excellent written and verbal communication skills for report writing, briefings, and proposals.
- Proficient in using general office equipment and software related to ERP systems, spreadsheets, word processing, and presentations.
- Most work is conducted in an office setting, with occasional evening and weekend commitments.
Additional Information
The City of Whitehorse offers a competitive compensation package, including a Yukon Bonus, performance bonuses, and an extensive benefits program that encompasses:
- Retirement: A competitive retirement plan featuring a CAAT Pension defined benefit pension plan along with voluntary RRSP and TFSA contributions.
- Health and Dental Benefits: Comprehensive coverage for prescription medications, paramedical services, emergency travel, and a competitive dental plan, along with a $2,500 wellness spending account.
- Mental Health and Wellness Benefits: Up to $10,000 in wellness and mental health benefits, providing access to a range of mental health professionals.
- Leave Benefits: Access to various paid leave options, including maternity, paternity, and compassionate care, alongside four weeks of vacation and two weeks of management leave.
- Life Insurance: Provision of both short-term and long-term disability insurance, as well as Accidental Death and Dismemberment (AD&D) insurance.
