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Director of Operations and Program Management

2 months ago

Whitehorse, Yukon, Canada Government of Yukon Full time

Position Overview:
This role encompasses a permanent position requiring a commitment of 75 hours bi-weekly. Temporary assignments may also be considered.

About Us:
The Government of Yukon is recognized as one of Canada's Top 100 Employers for 2023. Our Community Services department is the most diverse within the Yukon government, offering a variety of opportunities to apply your expertise. We are dedicated to empowering communities to thrive, ensuring they are vibrant, healthy, and sustainable. Our focus is on developing our team and investing in our people, equipping Yukon communities with the necessary tools and knowledge to enhance the quality of life for all residents.

Branch Information:
The Operations and Programs Branch is responsible for delivering essential municipal-type services to unincorporated Yukon communities in a sustainable and efficient manner. This branch is tasked with developing strategic plans and evaluating service delivery standards to cater to the unique needs of these communities, ensuring alignment with budgetary constraints and established standards.

The branch oversees the operation of water treatment plants and manages nine wastewater treatment facilities, in addition to solid waste facilities and recycling initiatives. Collaboration with a diverse range of Yukon Government employees, consultants, contractors, and partnerships with First Nations, municipalities, local governments, and non-profit organizations is essential to effectively implement and manage these services. Our commitment to long-term viability and environmental stewardship is paramount.

Key Responsibilities:
The Director of Operations and Programs will be accountable for the planning, evaluation, and direction of sustainable municipal-type services for unincorporated Yukon communities. This position will oversee the establishment of service levels based on budgetary guidelines and standards, directing the implementation of safe potable water systems, wastewater management, solid waste facilities, recycling programs, street lighting, walking bridges, and mosquito control initiatives. Services are delivered through a combination of direct and indirect employees, consultants, contractors, and agreements with First Nations, municipalities, local governments, or non-profit organizations.

The Director plays a critical role in ensuring that unincorporated Yukon communities receive essential local services that are safe, sustainable, and compliant with regulatory standards, ultimately enhancing the quality of life for residents.

Essential Qualifications:
Candidates must demonstrate how they meet the following qualifications:

  • Master's degree in business administration, Environmental Studies, or a related field.
  • Experience managing operational budgets.
  • Experience supervising and/or managing staff.
  • Experience in administering local services.
  • Experience in managing public interests and diverse stakeholder engagement.
  • Experience in establishing municipal service standards or infrastructure asset management related to local infrastructure operations and maintenance.
Candidates with an equivalent combination of education and experience may also be considered.

Desired Skills and Competencies:
Candidates should possess and may be assessed on the following competencies:
  • Interpersonal Skills and Personal Responsibility
  • People Development
  • Influencing and Consensus Building
  • Strategic Thinking
  • Action Orientation and Results Achievement
  • Change Management and Innovation
  • Client Focus and Service Improvement
Specific job proficiencies critical for this role include:
  • Action Management
  • People Management
  • Financial Management