Technical Support Specialist
4 days ago
Xorosoft is seeking a highly skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing top-notch technical support to our users, ensuring they have a seamless experience with our products and services.
Key Responsibilities- Technical Support: Respond to user inquiries and resolve technical issues in a timely and professional manner.
- Problem-Solving: Utilize technical knowledge and resources to research and implement solutions to complex technical problems.
- User Training: Provide training and guidance to users on how to use our products and services effectively.
- Documentation: Maintain accurate and detailed records of technical issues and solutions.
- Collaboration: Work closely with cross-functional teams to identify and resolve technical issues.
- Process Improvement: Participate in the redesign of applications and software to improve user experience.
- Leadership: Supervise and mentor junior technical support staff to ensure they have the necessary skills and knowledge to perform their duties.
- Education: College/CEGEP diploma or equivalent.
- Experience: 1 year to less than 2 years of experience in a technical support role.
- Language: Fluency in English.
- Work Hours: 30 to 40 hours per week.
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Technical Support Specialist
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Technical Support Specialist
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Technical Support Specialist
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Burnaby, British Columbia, Canada Xorosoft Full timeAbout the RoleXorosoft is seeking a highly skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing top-notch technical support to our users, ensuring they receive the best possible experience with our products and services.Key ResponsibilitiesTechnical Support: Respond to user inquiries...
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Technical Support Specialist
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Burnaby, British Columbia, Canada Omni Logic Solutions, Inc Full time{"h2": "Job Summary", "p": "We are seeking a highly skilled Technical Support Specialist to join our team at Omni Logic Solutions, Inc. As a Technical Support Specialist, you will be responsible for providing top-notch technical support to our clients, resolving complex technical issues, and ensuring seamless customer experiences.", "ul": [{"li": "Provide...
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Technical Support Specialist
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Burnaby, British Columbia, Canada Omni Logic Solutions, Inc Full time{"h2": "Job Summary", "p": "We are seeking a highly skilled Technical Support Specialist to join our team at Omni Logic Solutions, Inc. As a Technical Support Specialist, you will be responsible for providing top-notch technical support to our clients, resolving complex technical issues, and ensuring seamless customer experiences.", "ul": [{"li": "Provide...
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Technical Support Specialist
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Technical Support Specialist
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Technical Support Specialist
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Technical Support Specialist
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Technical Support Specialist
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Technical Support Specialist
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Burnaby, British Columbia, Canada Omni Logic Solutions, Inc Full timeAbout the RoleWe are seeking a highly skilled Technical Support Specialist to join our team at Omni Logic Solutions, Inc. as a User Support Technician.Key ResponsibilitiesProvide technical assistance to users experiencing difficulties with computer systems and software.Consult technical manuals, user guides, and other documents to research and implement...
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Technical Support Specialist
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Burnaby, British Columbia, Canada INI POS Solutions Full timeAbout the RoleWe are seeking a highly skilled Technical Support Specialist to join our team at INI POS Solutions. As a key member of our support team, you will be responsible for providing top-notch technical assistance to our clients.Key ResponsibilitiesTechnical Support: Respond to clients experiencing difficulties with computer systems, software, and...
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Technical Support Specialist
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