Hospitality Operations Manager

4 weeks ago

Mississauga, Ontario, Canada McDonald's Full time

Position Overview:

We are seeking a dedicated full-time Hospitality Operations Manager. This role is pivotal in overseeing the activities of our restaurant network to guarantee outstanding hospitality and enhance the Guest experience through collaboration with both team members and Guests.

Key Responsibilities:

· Collaborate with the operations team to develop and execute tailored Customer Service strategies for each restaurant, ensuring alignment with the overarching national objectives.

· Guide a team of Hospitality Leaders to deliver exceptional hospitality, implement effective sales strategies, uphold merchandising standards, and adhere to restaurant policies and procedures.

· Evaluate restaurant Customer Service metrics through analytical tools and site visits; pinpoint opportunities for improvement and optimize Guest-focused resources to boost sales and operational efficiency.

· Initiate and assess new programs and initiatives aimed at enhancing business performance and profitability, in consultation with the Operations team and aligned with national strategy.

· Proactively identify and address the needs of employees and Guests.

· Stay informed about emerging industry trends and innovations, striving to continuously enhance the Guest experience through collaboration with the Operations team and in accordance with national strategies.

Qualifications:

· Proven management or leadership experience with a track record of successfully guiding and developing teams.

· At least 5 years of experience in the Restaurant or Hospitality sector.

· Strong interpersonal skills to effectively engage with various levels within the organization.

· Excellent communication abilities to foster lasting relationships.

· Capability to navigate challenging situations while maintaining positive relations with Guests.

· Commitment to enhancing the Guest experience through proactive anticipation of their needs.

· A personal vehicle is necessary for travel during the workday.

Work Environment:

The role will primarily take place in restaurant settings, with work hours potentially including evenings and weekends. Travel will be required within the market area, with occasional trips outside the market for workshops or training sessions.

  • Culinary Operations Manager

    4 weeks ago

    Mississauga, Ontario, Canada Dana Hospitality Full time

    ROLE SUMMARY:Dana Hospitality is in search of a Culinary Operations Manager (Floater) to oversee kitchen functions across multiple sites. This position reports directly to the District Manager and is responsible for ensuring operational excellence and customer satisfaction.KEY RESPONSIBILITIES:Lead and mentor kitchen personnelProvide training and development...

  • Culinary Operations Manager

    4 weeks ago

    Mississauga, Ontario, Canada Dana Hospitality Full time

    ROLE OVERVIEW:Dana Hospitality is in search of a Culinary Operations Manager (Floater) to oversee kitchen functions across multiple sites in the Greater Toronto Area. This position reports directly to the District Manager and is essential in maintaining high standards of food quality and customer satisfaction.KEY RESPONSIBILITIES:Lead and mentor kitchen...

  • Hospitality Operations Manager

    4 weeks ago

    Mississauga, Ontario, Canada McDonald's Full time

    Position Overview:We are seeking a dedicated full-time Hospitality Operations Manager. This role is pivotal in overseeing the activities of our restaurant network to ensure outstanding hospitality and enhancement of the Guest experience through collaboration with team members and Guests.Key Responsibilities:Assist the operations team in crafting and...

  • Culinary Operations Manager

    4 weeks ago

    Mississauga, Ontario, Canada Dana Hospitality Full time

    ROLE SUMMARY:Dana Hospitality is in search of a Culinary Operations Manager (Floater) to oversee kitchen functions across multiple sites. This position reports directly to the District Manager and is responsible for ensuring exceptional quality and satisfaction in food service.KEY RESPONSIBILITIES:Lead and mentor kitchen personnelProvide training and...

  • Hospitality Operations Manager

    4 weeks ago

    Mississauga, Ontario, Canada McDonald's Full time

    Position Overview:We are seeking a dedicated and experienced Market Hospitality Lead to oversee the operations of our restaurant network. This role is pivotal in ensuring outstanding hospitality and enhancing the overall Guest experience.Key Responsibilities:Collaborate with the operations team to develop and implement tailored Customer Service strategies...

  • Veterinary Hospital Operations Manager

    3 days ago

    Mississauga, Ontario, Canada MHMI Full time

    Veterinary Hospital Manager OpportunityWe are seeking a highly skilled and compassionate individual to lead our veterinary hospital team. As our new Hospital Manager, you will be responsible for overseeing the day-to-day operations, ensuring the highest level of care for our patients, and fostering a positive and collaborative work environment.Key...

  • Veterinary Hospital Operations Manager

    3 days ago

    Mississauga, Ontario, Canada MHMI Full time

    Veterinary Hospital Manager OpportunityWe are seeking a highly skilled and compassionate individual to lead our veterinary hospital team. As our new Hospital Manager, you will be responsible for overseeing the day-to-day operations, ensuring the highest level of care for our patients, and fostering a positive and collaborative work environment.Key...

  • Hospitality Operations Manager

    2 weeks ago

    Mississauga, Ontario, Canada HAND & STONE MISSISSAUGA DIXIE Full time

    Job Title: Hospitality SupervisorWe are seeking a dedicated and experienced Hospitality Supervisor to join our team at HAND & STONE MISSISSAUGA DIXIE. As a key member of our hospitality team, you will be responsible for ensuring the smooth operation of our spa services and providing exceptional customer experiences.Work Term: PermanentWork Language:...

  • Executive Director of Operations

    2 days ago

    Mississauga, Ontario, Canada Gecko Hospitality Full time

    {"title": "General Manager", "description": "Lead Our Team to ExcellenceWe are seeking a visionary General Manager to spearhead our operations and drive exceptional guest experiences. As a key member of our team, you will be responsible for overseeing daily operations, leading and mentoring a diverse team, and implementing strategic initiatives to maximize...

  • Executive Director of Operations

    2 days ago

    Mississauga, Ontario, Canada Gecko Hospitality Full time

    {"title": "General Manager", "description": "Lead Our Team to ExcellenceWe are seeking a visionary General Manager to spearhead our operations and drive exceptional guest experiences. As a key member of our team, you will be responsible for overseeing daily operations, leading and mentoring a diverse team, and implementing strategic initiatives to maximize...

  • Hospitality Operations Lead

    2 weeks ago

    Mississauga, Ontario, Canada McDonald's Full time

    Job Summary: We are seeking a highly skilled Market Hospitality Lead to join our team at McDonald's. As a Market Hospitality Lead, you will be responsible for managing the activities of our restaurants to ensure exceptional customer experience and elevate the Guest experience by fellow colleagues and Guests.Key Responsibilities:Support the Operations Team:...

  • Hospitality Operations Lead

    1 week ago

    Mississauga, Ontario, Canada McDonald's Full time

    Job Summary: We are seeking a highly skilled Market Hospitality Lead to join our team at McDonald's. As a Market Hospitality Lead, you will be responsible for managing the activities of our restaurants to ensure exceptional customer experience and elevate the Guest experience by fellow colleagues and Guests.Key Responsibilities:Support the Operations Team:...

  • Senior Kitchen Operations Manager

    1 week ago

    Mississauga, Ontario, Canada Dana Hospitality Full time

    About the RoleWe are seeking a highly skilled and experienced Executive Chef Manager to join our team at Dana Hospitality. As a key member of our culinary team, you will be responsible for overseeing the day-to-day operations of our kitchens, ensuring that our high standards of quality and service are consistently met.Key ResponsibilitiesLeadership and...

  • Senior Kitchen Operations Manager

    2 weeks ago

    Mississauga, Ontario, Canada Dana Hospitality Full time

    About the RoleWe are seeking a highly skilled and experienced Executive Chef Manager to join our team at Dana Hospitality. As a key member of our culinary team, you will be responsible for overseeing the day-to-day operations of our kitchens, ensuring that our high standards of quality and service are consistently met.Key ResponsibilitiesLeadership and...

  • Culinary Operations Manager

    4 weeks ago

    Mississauga, Ontario, Canada HFL Hospitality Inc. Full time

    Position OverviewAs a Food Service Shift Supervisor at HFL Hospitality Inc., you will play a crucial role in overseeing daily operations within our fast-paced environment. Your leadership will ensure that our team meets the highest standards of food quality and customer service.QualificationsEducation: Completion of secondary school or equivalent experience...

  • Dana Hospitality Culinary Professional

    1 week ago

    Mississauga, Ontario, Canada Dana Hospitality Full time

    About the RoleWe are seeking a skilled and experienced Cook to join our Dana Hospitality team in the Afternoon Shift. As a key member of our culinary team, you will be responsible for preparing meals and daily specials for our cafe dining and catering events.Key ResponsibilitiesAssist in the preparation of meals and daily specials for cafe dining and...

  • Dana Hospitality Culinary Professional

    2 weeks ago

    Mississauga, Ontario, Canada Dana Hospitality Full time

    About the RoleWe are seeking a skilled and experienced Cook to join our Dana Hospitality team in the Afternoon Shift. As a key member of our culinary team, you will be responsible for preparing meals and daily specials for our cafe dining and catering events.Key ResponsibilitiesAssist in the preparation of meals and daily specials for cafe dining and...

  • Assistant Manager

    1 week ago

    Mississauga, Ontario, Canada Dana Hospitality Full time

    About the RoleWe are seeking a highly skilled and experienced Assistant Manager to join our team at Dana Hospitality. As a key member of our management team, you will be responsible for overseeing the day-to-day operations of our restaurant, ensuring exceptional customer service, and driving business growth.Key ResponsibilitiesOperations Management: Oversee...

  • Assistant Manager

    1 week ago

    Mississauga, Ontario, Canada Dana Hospitality Full time

    About the RoleWe are seeking a highly skilled and experienced Assistant Manager to join our team at Dana Hospitality. As a key member of our management team, you will be responsible for overseeing the day-to-day operations of our restaurant, ensuring exceptional customer service, and driving business growth.Key ResponsibilitiesOperations Management: Oversee...

  • Hospitality Manager

    1 week ago

    Mississauga, Ontario, Canada OTG Management Full time

    About OTG ManagementOTG Management is a leading hospitality company that has revolutionized the industry by pushing the boundaries of excellence. With a portfolio of over 300 in-terminal dining and retail locations across 11 airports, OTG Management serves millions of travelers each year.Job SummaryThe Manager at OTG Management is the management leader...