Receptionist

4 weeks ago


Trail, Canada BOAZ ENTERPRISES LTD. Full time
Position Overview

As a vital member of our team at BOAZ ENTERPRISES LTD., the Front Desk Agent plays a crucial role in ensuring a welcoming and efficient experience for our guests.

Qualifications
  • Education: Completion of secondary (high) school graduation certificate is required.
  • Experience: Previous experience is not mandatory as training will be provided.
Work Environment

This position is situated within a hotel, motel, or resort setting, where you will engage with guests from diverse backgrounds.

Key Responsibilities
  • Welcome arriving guests and allocate appropriate accommodations.
  • Manage group check-ins and check-outs efficiently.
  • Handle room reservations, including modifications and cancellations.
  • Offer detailed information regarding hotel amenities and services.
  • Provide insights about local attractions and points of interest.
  • Facilitate guest departures, calculate final charges, and process payments.
  • Maintain accurate records of room availability, reservations, and assignments.
  • Perform clerical tasks such as faxing, filing, and photocopying.
  • Answer phone calls and relay messages effectively.
  • Deliver exceptional customer service to enhance guest satisfaction.
Transportation Requirements

Having personal transportation is necessary for this role.

Physical and Work Conditions
  • Attention to detail is essential.
  • Ability to stand for extended periods is required.
Personal Attributes
  • Strong client focus.
  • Excellent verbal communication skills.
  • Highly organized and detail-oriented.
  • A collaborative team player.
Employment Details
  • Job Type: Permanent
  • Language of Work: English
  • Working Hours: 40 hours per week


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