Receptionist
4 weeks ago
As a vital member of our team at BOAZ ENTERPRISES LTD., the Front Desk Agent plays a crucial role in ensuring a welcoming and efficient experience for our guests.
Qualifications- Education: Completion of secondary (high) school graduation certificate is required.
- Experience: Previous experience is not mandatory as training will be provided.
This position is situated within a hotel, motel, or resort setting, where you will engage with guests from diverse backgrounds.
Key Responsibilities- Welcome arriving guests and allocate appropriate accommodations.
- Manage group check-ins and check-outs efficiently.
- Handle room reservations, including modifications and cancellations.
- Offer detailed information regarding hotel amenities and services.
- Provide insights about local attractions and points of interest.
- Facilitate guest departures, calculate final charges, and process payments.
- Maintain accurate records of room availability, reservations, and assignments.
- Perform clerical tasks such as faxing, filing, and photocopying.
- Answer phone calls and relay messages effectively.
- Deliver exceptional customer service to enhance guest satisfaction.
Having personal transportation is necessary for this role.
Physical and Work Conditions- Attention to detail is essential.
- Ability to stand for extended periods is required.
- Strong client focus.
- Excellent verbal communication skills.
- Highly organized and detail-oriented.
- A collaborative team player.
- Job Type: Permanent
- Language of Work: English
- Working Hours: 40 hours per week
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