Hotel Receptionist
2 months ago
Trail, Canada
BOAZ ENTERPRISES LTD.
Full time
Job SummaryWe are seeking a highly organized and detail-oriented Front Desk Agent to join our team at BOAZ ENTERPRISES LTD. as a key member of our hospitality team.
Key Responsibilities- Guest Registration: Register arriving guests and assign rooms in a timely and efficient manner.
- Group Arrivals and Departures: Process group arrivals and departures, ensuring seamless transitions for our guests.
- Room Reservations: Take, cancel, and change room reservations as needed, providing excellent customer service.
- Hotel Information: Provide guests with information on hotel facilities and services, including amenities and local attractions.
- Departure Processing: Process guests' departures, calculate charges, and receive payments in a professional and courteous manner.
- Inventory Management: Maintain an accurate inventory of vacancies, reservations, and room assignments.
- Clerical Duties: Perform various clerical tasks, including faxing, filing, and photocopying, as needed.
- Customer Service: Provide exceptional customer service, responding to guest inquiries and resolving issues in a timely and professional manner.
- Education: Secondary (high) school graduation certificate.
- Experience: Will train.
- Work Setting: Hotel, motel, or resort environment.
- Transportation: Own transportation.
- Work Conditions: Standing for extended periods, attention to detail, and ability to work in a fast-paced environment.
- Personal Suitability: Client focus, excellent oral communication, organized, and team player.
BOAZ ENTERPRISES LTD. is a dynamic and growing company that values its employees and provides a supportive work environment.