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Receptionist

3 months ago

Trail, Canada BOAZ ENTERPRISES LTD. Full time
Position Overview

As a Front Desk Agent at BOAZ ENTERPRISES LTD., you will play a crucial role in ensuring a welcoming atmosphere for our guests. Your responsibilities will encompass a variety of tasks that contribute to the overall guest experience.

Key Responsibilities
  • Guest Registration: Welcome guests upon arrival and manage room assignments efficiently.
  • Reservation Management: Handle group bookings, cancellations, and modifications to ensure smooth operations.
  • Information Provision: Offer insights regarding hotel amenities and local attractions to enhance guest satisfaction.
  • Checkout Procedures: Assist guests during their departure, calculating charges and processing payments accurately.
  • Record Keeping: Maintain an organized inventory of room availability, reservations, and assignments.
  • Clerical Support: Perform administrative tasks such as faxing, filing, and photocopying as needed.
  • Communication: Answer phone calls, relay messages, and provide exceptional customer service.
Work Environment

This position is set in a hospitality environment, specifically within a hotel, motel, or resort. The role requires a keen attention to detail and the ability to stand for extended periods.

Qualifications
  • Education: A secondary (high) school graduation certificate is required.
  • Experience: Previous experience is not necessary as training will be provided.
Personal Attributes
  • Strong client focus and excellent oral communication skills.
  • Organizational skills and the ability to work collaboratively as part of a team.
Working Conditions

This is a permanent position requiring a commitment of 40 hours per week. Candidates should have their own transportation.