Strategic ISV Manager

4 weeks ago


Québec, Quebec, Canada Coveo Solutions inc. Full time

Are you prepared to propel Coveo's expansion through strategic partnerships with Independent Software Vendors (ISVs)? As part of our dynamic growth, Coveo is on the lookout for a results-driven Senior Alliances Manager with a focus on sales. Reporting directly to the VP of Alliances and Partnerships for North America, you will spearhead the cultivation and oversight of relationships with pivotal ISV partners. This role involves engaging and fostering awareness among alliances, sales, product, and marketing teams.

In this fast-paced and highly visible position, you will play a crucial role in shaping the future success of Coveo's revenue teams.

Enhancing ISV Channels for Coveo

Your primary responsibilities will encompass:

  • Building relationships and enhancing awareness of Coveo solutions among key stakeholders from ISVs, including alliances, sales, product, and marketing teams across North America.
  • Collaborating with Coveo's international alliances team to strategize efforts aimed at expanding our reach within ISVs and establishing best practices for alliance engagement.
  • Working closely with Coveo product teams on potential ISV integration opportunities.
  • Coordinating and delivering sales, functional, and technical enablement with essential teams within our ISV partners.
  • Creating comprehensive follow-up campaigns in partnership with marketing around events and webinars hosted. Engaging with marketing to develop programs designed to generate a consistent sales pipeline over time.
  • Nurturing the partner pipeline alongside inside sales and Coveo Account Executives to ensure it is well-qualified and ready for sales.
  • Encouraging partners and prospects to engage with Coveo at events, which may require travel 20%-30% of the time (e.g., virtual webinars, conferences, shows).
  • Regularly attending and presenting to various user groups within the partner ecosystems.
Strategic Alliances Expert Elevating Coveo's ISV Partnerships

We offer a leading technology product, a world-class Alliances & Partnerships team, and all the resources you need to thrive. To succeed in this role, you will need determination, curiosity, focus, self-motivation, and a commitment to excellence.

Qualifications for the Role:
  • Significant experience in a similar alliances role within SaaS, specifically within multiple ISV ecosystems (SAP, Salesforce, ServiceNow, Adobe, Genesys, etc.).
  • Familiarity with our market and use cases for Commerce and Knowledge (Service, Websites, and Workplace).
  • A proven track record of developing and executing successful channel/alliance strategies, securing senior management support, and enhancing vendor awareness within ecosystems.
  • A self-starter with a strong independent and entrepreneurial mindset.
What Will Distinguish You:
  • Robust business acumen enabling seamless navigation of complex organizational structures and dynamics.
  • A collaborative team spirit, eager to contribute to overall team success.
  • Strong determination and resilience, skilled in contingency planning (Plan B).
  • Exceptional presentation skills, adept at tailoring messaging for diverse audiences.

Do you believe you can bring this role to life? Or perhaps add your unique perspective? We value passion and recognize that skill sets can be transferable.

Join the Coveo experience.

Coveo is an Equal Employment Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability status, marital status, gender identity, or veteran status.



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