Technical Support Specialist

2 days ago

Winnipeg, Manitoba, Canada vTgroup Solution inc Full time
Job Title: User Support Technician

We are seeking a highly skilled and experienced User Support Technician to join our team at vTgroup Solution inc. As a User Support Technician, you will be responsible for providing technical support to our users, troubleshooting issues, and ensuring that our systems and networks are running smoothly.

Key Responsibilities:
  • Provide technical support to users via phone, email, or in-person
  • Troubleshoot issues with computer hardware, software, and networks
  • Install and configure computer systems, software, and peripherals
  • Provide training and guidance to users on how to use computer systems and software
  • Collaborate with other teams to resolve complex technical issues
Requirements:
  • 1 year of experience in a technical support role
  • Strong knowledge of computer hardware, software, and networks
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment
What We Offer:
  • A competitive salary and benefits package
  • Opportunities for professional growth and development
  • A dynamic and supportive work environment

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