Claims Specialist
3 weeks ago
In this position, you will take charge of investigating, assessing, and resolving significant or intricate property claims, including those of a questionable nature, from initiation to conclusion.
Key Responsibilities:
- Conduct thorough investigations, evaluations, and resolutions of substantial or complex property claims, encompassing settlement discussions and first-party litigation.
- Verify policy coverage by ensuring the details of the claim align with our claims guidelines.
- Maintain comprehensive file documentation by entering relevant information into the designated systems.
- Engage appropriate vendors in accordance with established protocols.
- Collaborate with and involve the Special Investigations Unit (SIU) and Strategic Data Quality Program (SDQP) team when necessary.
- Process claims payments within the designated authority after confirming the claimant's eligibility.
- Identify all Subrogation and Salvage opportunities.
- Mentor junior adjusters as needed throughout the investigation process.
- Manage additional claims assignments or projects as required.
Qualifications:
- Proven organizational, negotiation, analytical, and interpersonal skills are crucial.
- Strong written and verbal communication abilities, along with analytical and organizational skills.
- Professional, friendly, and courteous demeanor in all interactions with clients and colleagues.
- Ability to thrive in a fast-paced environment while maintaining composure under pressure.
- Team-oriented with adaptability to a dynamic work environment.
- Over 10 years of experience managing commercial and personal property claims, demonstrating growth and proficiency in handling large, complex claims.
- Comprehensive understanding of personal and commercial insurance wording.
- A university degree in any field is required. A college diploma in a relevant discipline from a recognized community college and/or the CIP/FCIP designation is mandatory.
- Atlantic Licensing is considered an asset.
Compensation: Salary range is $54,000 - $100,800.
About DefinityWhy Work With Us? We believe that candidates do not need to meet every qualification to contribute significantly to our team. We actively seek diverse backgrounds and perspectives to enhance our mission of improving insurance. At Definity, our commitment to inclusion, diversity, and equity is fundamental to our success.
Employee Benefits:
- Flexible hybrid work schedule for most positions.
- Participation in a company share ownership program.
- Pension and savings plans with company-matched RRSP contributions.
- Paid volunteer days and matching contributions for charitable donations.
- Access to educational resources, tuition assistance, and paid time off for exam preparation.
- Focus on inclusion through employee groups, support for gender affirmation surgery, access to BIPOC counselors, and programs for working parents.
- Wellness and recognition initiatives.
- Discounts on various products and services.
Actual salary may vary based on the successful candidate's work location and other factors, including skills, education, experience, working conditions, and local labor market conditions. Eligible employees may also participate in various incentive plans, which are subject to individual and company performance.
Expect a lot — you deserve it.
Our inclusive workplace values diversity and supports accessibility. If you require accommodations during the recruitment process, please inform us.
Background Checks:
This position requires successful completion of background checks, including criminal checks and leadership references.
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