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Medical Claims Specialist

2 months ago


Ottawa, Ontario, Canada People Corporation Full time

Job Summary

We are seeking a highly skilled Medical Claims Specialist to join our team at People Corporation. As a Medical Claims Specialist, you will play a critical role in processing group plan member health claims, responding to inquiries, and performing administrative duties.

Key Responsibilities

  • Process group plan member health claims by applying established policies and procedures.
  • Respond to written, electronic, or in-person inquiries related to claims, benefits payable, and general group plan policies.
  • Perform other related administrative duties, including data entry, verification of eligibility, and claims payments.
  • Liaise with medical professionals to ensure accurate and timely information.
  • Verify accuracy and completeness of documents, including cheques, letters, forms, and reports.
  • Interpret policies and administrative practices to apply them correctly in the adjudication of claims.
  • Maintain electronic data and document systems, including scanning, faxing, filing, and data entry.
  • Verify work and data for accuracy and completion.
  • Prioritize work to ensure effective time management.
  • Maintain procedure manuals and document new procedures.

Requirements

  • Good vocabulary of medical terminology.
  • Sound knowledge in the concept of group or individual benefits administration.
  • Sound knowledge of Microsoft Office and standard office administration procedures.
  • Demonstrated ability to learn and master new software and technology.
  • Ability to extract and interpret or simplify information from various technical sources.
  • Strong mathematical and organizational skills, ability to prioritize and multi-task, and ability to manage time effectively.
  • Ability to adhere to existing company policies and procedures.
  • Ability to use tact and discretion to maintain information in the strictest of confidence.

Preferred Qualifications

  • Excellent grammatical, spelling, and communication skills in both official languages (English & French).
  • Ability to maintain good public relations, both within and outside the organization.

What We Offer

  • Opportunity to learn by working alongside our experts.
  • Extended health care and dental benefits.
  • A retirement savings plan with company contributions.
  • A suite of Health & Wellness offerings.
  • Mental Health programs and support for you and your family.
  • Assistance for the completion of industry designations.
  • Competitive compensation.