User Assistance Technician
4 weeks ago
As a User Support Technician at HONGYAN PRECISION MANUFACTURING LIMITED, you will play a crucial role in ensuring our users have a seamless experience with their computer systems.
Key Responsibilities- Assistance: Address and resolve user issues related to computer operations.
- Research: Utilize user manuals, technical documentation, and other resources to identify and implement effective solutions.
- Training: Offer guidance and training to users to help them overcome technical challenges.
- Documentation: Maintain a comprehensive log of problems and solutions to assist fellow technical support analysts.
- Support: Provide assistance with business systems, network connectivity, and Internet-related inquiries.
- Education: Completion of College or CEGEP.
- Experience: A minimum of 7 months to less than 1 year in a similar role.
- Employment Type: Permanent position.
- Language: Proficiency in English is required.
- Work Hours: Full-time position requiring 35 hours per week.
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User Support Specialist
4 weeks ago
Kitchener, Ontario, Canada HONGYAN PRECISION MANUFACTURING LIMITED Full timeJob Title: User Support SpecialistEducation: College/CEGEPExperience: 1-2 yearsResponsibilities:Assist users encountering technical difficulties with their computersInvestigate and apply solutions utilizing user manuals and technical documentationProvide guidance and training to users for troubleshooting issuesMaintain a record of problems and their...
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User Support Specialist
4 weeks ago
Kitchener, Ontario, Canada HONGYAN PRECISION MANUFACTURING LIMITED Full timePosition: User Support SpecialistEducation: College/CEGEPExperience: 1-2 yearsResponsibilities:Assist users encountering technical difficulties with their computersInvestigate and apply solutions utilizing user manuals and technical documentationProvide guidance and training to users on troubleshooting issuesMaintain a record of challenges and resolutions...
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User Support Specialist
4 weeks ago
Kitchener, Ontario, Canada HONGYAN PRECISION MANUFACTURING LIMITED Full timePosition: User Support SpecialistEducation: College/CEGEPExperience: 1-2 yearsResponsibilities:Assist users encountering technical issues with their systemsInvestigate and implement solutions utilizing user manuals and technical documentationProvide guidance and training to users on troubleshooting problemsMaintain a record of issues and resolutions for...
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User Support Specialist
4 weeks ago
Kitchener, Ontario, Canada HONGYAN PRECISION MANUFACTURING LIMITED Full timeJob Title: User Support SpecialistEducation: College/CEGEPExperience: 1-2 yearsKey Responsibilities:Assist users encountering technical difficulties with their computersInvestigate and apply solutions utilizing user manuals and technical documentationProvide guidance and training to users for troubleshooting issuesMaintain a comprehensive log of challenges...
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User Support Specialist
4 weeks ago
Kitchener, Ontario, Canada HONGYAN PRECISION MANUFACTURING LIMITED Full timeJob Title: User Support SpecialistEducation: College/CEGEPExperience: 1-2 yearsKey Responsibilities:Assist users encountering technical difficulties with their computersInvestigate and implement solutions utilizing user manuals and technical documentationProvide guidance and training to users for troubleshooting issuesMaintain a comprehensive log of problems...
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User Experience Designer, Applied AI
4 weeks ago
Kitchener, Ontario, Canada Google Cloud - Minnesota Full timeMinimum QualificationsBachelor's degree in Design, Human-Computer Interaction, Computer Science, or a related field, or equivalent practical experience.4 years of experience in product design or user experience design.Include a portfolio, website, or any other relevant link to your work in your resume (providing a viewable link or access...
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User Experience Researcher
3 months ago
Kitchener, Ontario, Canada D2L Full timeD2L is a cloud company that is modernizing education and building the Future of Work. The old models of teaching and learning are in the midst of the largest transformation in history, and D2L is at the heart of that fundamental shift. New models of teaching and learning enable a personalized, student-centric experience – and deliver improved retention,...
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Kitchener, Ontario, Canada Google Full timeMinimum Qualifications:Bachelor's degree in Human-Computer Interaction, Cognitive Science, Statistics, Psychology, Anthropology, or a related discipline, or equivalent practical experience.A minimum of 8 years of experience in a research-focused environment or a similar role.Proficiency in research methodologies, including usability testing, contextual...
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Instrumentation Technician
6 days ago
Kitchener, Ontario, Canada University of Waterloo Full timeJob SummaryThe University of Waterloo is seeking a highly skilled and experienced Analytical and Bioanalytical Services Technician to provide technical support to the undergraduate analytical labs and Mass Spectrometry Facility. The successful candidate will be responsible for the set-up and preparation of all instruments, maintenance, and troubleshooting of...
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Instrumentation Technician
5 days ago
Kitchener, Ontario, Canada University of Waterloo Full timeJob SummaryThe University of Waterloo is seeking a highly skilled and experienced Analytical and Bioanalytical Services Technician to provide technical support to the undergraduate analytical labs and Mass Spectrometry Facility. The successful candidate will be responsible for the set-up and preparation of all instruments, maintenance, and troubleshooting of...
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User Experience Designer, Applied AI Solutions
4 weeks ago
Kitchener, Ontario, Canada Google Cloud - Minnesota Full timeMinimum QualificationsBachelor's degree in Design, Human-Computer Interaction, Computer Science, or a related discipline, or equivalent practical experience.4 years of experience in product design or user experience design.Include a portfolio, website, or any other relevant link to your work in your resume (providing a viewable link or access...
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Kitchener, Ontario, Canada Google Full timeMinimum Qualifications:Bachelor's degree in Human-Computer Interaction, Cognitive Science, Statistics, Psychology, Anthropology, or a related field, or equivalent practical experience.A minimum of 8 years of experience in a practical research environment or similar.Proficiency in research design employing various methodologies (e.g., usability assessments,...
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IT Support Specialist
4 weeks ago
Kitchener, Ontario, Canada Lutherwood Full timeService Desk Technician - AdministrationJob ID:77415Job Type:Fixed term contractCategory:AdminLocation:Waterloo, ON | CanadaPosition Overview:The Service Desk Technician - Administration role at Lutherwood is designed for individuals with a Bachelor's Degree in a relevant discipline. This position is crucial for ensuring the seamless operation of technology...
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Technical Support Analyst
4 weeks ago
Kitchener, Ontario, Canada Lutherwood Full timeService Desk Technician - AdministrationJob ID: 77415Job Type:Fixed term contractCategory:AdminLocation:Waterloo, ON | CanadaPosition Overview:The Service Desk Technician - Administration at Lutherwood is a vital role for ensuring the seamless operation of technology resources. Candidates should possess a Bachelor's Degree in a relevant discipline.Key...
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User Experience Researcher
3 days ago
Kitchener, Ontario, Canada D2L Full timeAbout the RoleWe are seeking a highly motivated and detail-oriented User Experience Researcher to join our team at D2L. As a User Experience Researcher, you will play a critical role in understanding the needs and behaviors of our users, and using that knowledge to inform the design of our products.Key Responsibilities:Participate in the experimental design...
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User Experience Researcher
3 days ago
Kitchener, Ontario, Canada D2L Full timeAbout the RoleWe are seeking a highly motivated and detail-oriented User Experience Researcher to join our team at D2L. As a User Experience Researcher, you will play a critical role in understanding the needs and behaviors of our users, and using that knowledge to inform the design of our products.Key Responsibilities:Participate in the experimental design...
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Technical Support Specialist
4 weeks ago
Kitchener, Ontario, Canada HONGYAN PRECISION MANUFACTURING LIMITED Full timePosition OverviewWe are seeking a dedicated User Support Technician to join our team at HONGYAN PRECISION MANUFACTURING LIMITED. This role is essential in ensuring our users receive the assistance they need to navigate technical challenges effectively.Key ResponsibilitiesAssist Users: Provide support to users encountering issues with their computer...
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End User Support Coordinator
2 weeks ago
Kitchener, Ontario, Canada D2L Full timeD2L: Revolutionizing Education and Empowering Learners At D2L, we're not just building software; we're crafting the future of learning. We believe in personalized, student-centric education that drives engagement, satisfaction, and success for learners of all ages. Our cloud-based platform provides a robust and innovative solution, empowering educators and...
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IT Support Advisor
4 weeks ago
Kitchener, Ontario, Canada HONGYAN PRECISION MANUFACTURING LIMITED Full timePosition OverviewAs a User Support Technician at HONGYAN PRECISION MANUFACTURING LIMITED, you will play a crucial role in assisting users who encounter challenges with their computer systems. Your expertise will help ensure smooth operations and enhance user satisfaction.Key ResponsibilitiesAssist Users: Provide support to users facing technical difficulties...
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Kitchener, Ontario, Canada D2L Full timeUser Experience Researcher Co-op OpportunityD2L, a cloud company modernizing education and building the Future of Work, seeks an aspiring researcher to join its User Experience Research team.About the RoleThis co-op position involves planning and conducting research on UX design projects that directly impact the experience of millions of users worldwide. The...