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User Support Specialist

3 months ago


Kitchener, Ontario, Canada HONGYAN PRECISION MANUFACTURING LIMITED Full time
Position: User Support Specialist
  • Education: College/CEGEP
  • Experience: 1-2 years
  • Responsibilities:
    • Assist users encountering technical issues with their systems
    • Investigate and implement solutions utilizing user manuals and technical documentation
    • Provide guidance and training to users on troubleshooting problems
    • Maintain a record of issues and resolutions for future reference
    • Deliver support for enterprise systems, network connectivity, and Internet services
  • Employment Type: Permanent
  • Languages: English
  • Working Hours: 35 hours per week