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User Support Specialist
3 months ago
- Education: College/CEGEP
- Experience: 1-2 years
- Responsibilities:
- Assist users encountering technical issues with their systems
- Investigate and implement solutions utilizing user manuals and technical documentation
- Provide guidance and training to users on troubleshooting problems
- Maintain a record of issues and resolutions for future reference
- Deliver support for enterprise systems, network connectivity, and Internet services
- Employment Type: Permanent
- Languages: English
- Working Hours: 35 hours per week