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Food and Beverage Floor Manager

3 months ago


Whistler, British Columbia, Canada Vail Resorts Full time

Position Overview:

At Vail Resorts, we believe that exceptional service is the cornerstone of our success, and our Food and Beverage division plays a vital role in delivering memorable experiences. As a Restaurant Team Lead, you will be a key player in overseeing restaurant operations, ensuring that service quality is upheld, and fostering a collaborative environment among staff to guarantee an outstanding dining experience for our patrons.

Key Details:

  • Housing: Potentially Available
  • Outlet: Various Locations
  • Expected Compensation: $25.20 / hour
  • Work Schedule: Full Time
  • Experience Level: Advanced
  • Additional Opportunities: Back of House Positions Available

Core Responsibilities:

  • Provide attentive service to all guests, ensuring a friendly and responsive atmosphere.
  • Manage communication via phone and radio, collaborating with team members to maintain dining area standards, including setup and clearing of tables as necessary.
  • Support operations on the dining floor or in the kitchen as required to facilitate seamless service.
  • Step in as a supervisor in the absence of a chef, overseeing payroll and attendance matters.
  • Participate in the continuous training of team members, offering constructive feedback as needed.
  • Adhere to all health and safety regulations relevant to the restaurant, staff, and guests.
  • Conduct inspections to ensure cleanliness and proper functioning of the restaurant and its equipment, following preventative maintenance protocols.
  • Undertake additional responsibilities as assigned.

Qualifications:

  • High School Diploma or equivalent required.
  • Prior experience in restaurant operations, supervisory roles, or guest services is essential.
  • Capability to stand and walk for extended periods, up to 8 hours.
  • Ability to lift and transport items weighing up to 50lbs.
  • Proven ability to thrive in a fast-paced, team-oriented environment.
  • Proficiency in English communication is mandatory.