Food and Beverage Operations Manager
4 weeks ago
Four Seasons is a global leader in luxury hospitality, driven by a passion for excellence and a commitment to creating unforgettable experiences for our guests. Our team members are the heart of our success, and we're seeking a talented Food & Beverage Supervisor to join our Whistler resort team.
About the RoleThe Food & Beverage Supervisor will play a key role in ensuring the smooth operation of our restaurants and bars, providing exceptional service to our guests, and leading a team of hospitality professionals. As a supervisor, you will be responsible for daily operations, staff management, and maintaining high standards of quality and service.
Responsibilities- Lead a team of servers, bartenders, and kitchen staff to deliver exceptional service and quality food and beverage experiences.
- Assist the Assistant Food & Beverage Manager in managing daily operations, including inventory management, scheduling, and staff training.
- Ensure all staff members are engaged, motivated, and working together as a cohesive team.
- Provide exceptional customer service, responding to guest feedback and concerns in a professional and timely manner.
- Collaborate with other departments, such as housekeeping and front desk, to ensure seamless service delivery.
- 2+ years of experience in a supervisory role in a luxury hotel or restaurant environment.
- Strong knowledge of food and beverage operations, including inventory management and cost control.
- Excellent leadership and communication skills, with the ability to motivate and inspire a team.
- Ability to work in a fast-paced environment, with a focus on attention to detail and quality service.
- Flexibility to work a variety of shifts, including mornings, evenings, weekends, and holidays.
- Competitive hourly wage: $24.50 - $26.00.
- Extended health coverage, including dental, vision, and life insurance.
- Access to affordable shared staff accommodation.
- Employee theme recognition days and events.
- Complimentary meal per shift in our employee dining room.
- Retirement plan with employer contribution.
- Paid time off, including vacation days and additional floating holidays.
- Excellent training and development program.
- Discovery Nights at Four Seasons worldwide.
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