Restaurant Operations Manager

7 hours ago

Burlington, Ontario, Canada Philthy Philly's Cheesesteak & Poutinerie Full time
Restaurant Assistant Manager - Operations Lead

We are seeking a highly skilled Restaurant Assistant Manager - Operations Lead to join our team at Philthy Philly's Cheesesteak & Poutinerie. As a key member of our management team, you will be responsible for ensuring the smooth operation of our restaurant, providing exceptional customer service, and leading a team of 5-10 staff members.

Key Responsibilities:
  • Operations Management: Determine the type of services to be offered and implement operational procedures to ensure efficient service delivery.
  • Financial Management: Balance cash and complete balance sheets, cash reports, and related forms to maintain accurate financial records.
  • Performance Management: Conduct performance reviews to evaluate staff performance and provide feedback for improvement.
  • Inventory Management: Organize and maintain inventory to ensure adequate stock levels and minimize waste.
  • Customer Service: Provide exceptional customer service, address customer complaints, and ensure customer satisfaction.
  • Marketing: Participate in marketing plans and implementation to promote the restaurant and attract new customers.
Requirements:
  • Education: Secondary (high) school graduation certificate.
  • Experience: 1 year to less than 2 years of experience in a restaurant management role.
  • Language: English.
  • Work Hours: 35 hours per week.

We offer a competitive salary and benefits package to the successful candidate. If you are a motivated and experienced restaurant professional looking for a new challenge, please submit your application.

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