Student Life Manager
1 month ago
We are seeking a highly skilled and experienced Manager, Student Life to join our team at BCIT. As a key member of our Student Success department, you will play a critical role in ensuring the well-being and success of our students.
Key Responsibilities- Develop and implement protocols and procedures for early identification and response to students in distress.
- Support students with complex non-academic issues that are impacting their academic pursuits by providing timely and coordinated services with on- and off-campus resources.
- Work with various stakeholders to develop academic and institutional accommodations to aid students in distress.
- Coordinate the Early Alert Program, including setting up training, assisting with developing materials, and assessing and handling Early Alert Response Committee activities.
- Review, assess, and allocate Early Alert Reports in accordance with Early Alert Response Committee.
- Maintain centralized reporting database for student case management.
- Provide guidance and consultation for BCIT employees regarding student case management services.
- Conduct investigations and establish procedures and forums for conducting investigations and hearings for allegations of non-academic student misconduct.
- Review and assess incident reports and enact appropriate response protocols in partnership with Safety and Security department.
- Bachelor's degree in Education, Counselling, Social Work, or other relevant field. Master's degree preferred.
- Three to six years of experience in a variety of positions encompassing student services and/or relevant administrative responsibilities in a post-secondary environment.
- Strong background in administrative process management in a post-secondary education environment.
- Excellent interpersonal skills to build and sustain effective relationships and rapport with individuals carrying instructional, support and administrative responsibilities throughout the Institute and with its external partners.
- Strong background in case management to resolve complex problems and manage high-profile, sensitive, and contentious issues.
- Familiarity and experience with student conduct policies and other relevant legislative requirements, policies and procedures.
BCIT offers a competitive salary range of $85,046 - $116,939, with a control point of $106,308 per annum. We also offer a comprehensive benefits package, including a defined benefit pension plan, extended health and dental plan, and flexible hybrid work arrangements.
We are committed to the principles of equity, diversity & inclusion and to promoting opportunities in hiring for systemically oppressed groups who have been excluded from full participation at BCIT and the larger community.
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