Pension Administration Specialist

6 days ago


Montreal, Quebec, Canada Mercer Full time
About the Role

Mercer is seeking a highly skilled Pension Administration Specialist to join our team. As a key member of our pension administration Centre of Excellence, you will be responsible for providing high-quality administration services to our clients, demonstrating exceptional customer service skills in all interactions.

Key Responsibilities
  • Calculate pension benefits and prepare statements resulting from various events, including termination of employment, retirement, death, marriage breakdown, transfer, etc.
  • Update client databases with accurate and timely information, utilizing various systems and databases to ensure data integrity.
  • Prepare annual statements for plan members and annual information returns, ensuring compliance with regulatory requirements.
  • Understand the provisions of pension plans and applicable laws, providing expert advice to clients and internal stakeholders.
  • Calculate pension adjustments, reversals, and past service pension adjustments, ensuring accuracy and timeliness.
  • Respond to client and member inquiries, providing exceptional customer service and support.
  • Administer complex pension plans, including flexible plans, executive plans, and hybrid plans, ensuring compliance with regulatory requirements.
Requirements
  • Bilingual (French & English) with excellent written and verbal communication skills.
  • Bachelor's degree in a related field, such as finance, actuarial science, mathematics, or business administration.
  • Strong analytical and organizational skills, with attention to detail and ability to work in a team environment.
  • Proficiency in Excel and working knowledge of the MS Office suite.
  • 1-3 years of pensions experience, with prior experience working with defined benefit pension plans and in an actuarial firm.
About Mercer

Mercer is a global consulting leader in talent, rewards, and employment outcomes with more than 20,000 employees in 43 countries. We help clients navigate an increasingly dynamic and complex environment by providing innovative and tailored solutions to their most pressing challenges. At Mercer, we believe in building brighter futures by redefining the world of work, reshaping retirement and investment outcomes, and unlocking real health and well-being.

We are committed to embracing a diverse, inclusive, and flexible work environment, where everyone feels valued and empowered to contribute their best work. If you are passionate about making a difference in the lives of people and organizations, join us at Mercer and discover a career that is as unique as you are.



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