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Pension Administration Specialist

2 months ago

Montreal, Quebec, Canada Mercer Full time

About Mercer

Mercer is a leading professional services firm that helps clients navigate an increasingly dynamic and complex environment. With over 20,000 employees in 43 countries, Mercer operates in over 130 countries and is a business of Marsh McLennan, the world's leading professional services firm in the areas of risk, strategy and people.

Job Summary

We are seeking a highly skilled Pension Administration Specialist to join our team. As a key member of our pension administration Centre of Excellence, you will be responsible for providing high-quality administration services to a portfolio of clients, demonstrating outstanding and timely customer service in all dealings with client contacts.

Key Responsibilities

  • Calculate pension benefits and prepare statements resulting from various events, including termination of employment, retirement, death, marriage breakdown, transfer, etc.
  • Update client databases, including data request and validation, use of various systems/databases, data processing and accrual of benefits and other pertinent information, reconciliation of membership, etc.
  • Prepare annual statements for plan members and annual information returns.
  • Understand the provisions of the plans and the various applicable laws.
  • Calculate pension adjustments (PA), pension adjustment reversals (PAR), and past service pension adjustments (PSPA).
  • Respond to clients and members' inquiries.
  • Administer plans that may contain complex features, including flexible plans, executive plans, hybrid plans, etc.
  • May be involved in various special projects, including plan termination, early-retirement program, pension indexation, implementation of new plan provisions, etc.

Requirements

  • Bilingual (French & English)
  • Bachelor's degree in a related field, such as finance, actuarial science, mathematics, or business administration
  • Financial and/or mathematics background
  • Strong analytical and organization skills, thoroughness, and attention to detail
  • Excellent written and verbal communication skills
  • Ability to work in teams; accountable and resourceful
  • Strong proficiency in Excel and working knowledge of the MS Office suite

Preferred Qualifications

  • 1-3 years of pensions experience
  • Prior experience working with defined benefit pension plans
  • Prior experience working in an actuarial firm

What We Offer

  • A company with a strong brand and strong results to match, and are committed to making a difference in the lives of people
  • A culture of belonging, innovation, collaboration, internal mobility, and extraordinary career opportunities through our four businesses: Marsh, Mercer, Guy Carpenter, and Oliver Wyman, each consistently ranked the industry leader in their fields
  • Competitive pay (salary and bonus potential), full benefits package – effective starting Day 1 (Medical, dental, vision, STD/LTD, life insurance, RSP (Retirement Savings Plan) or TFSA (Tax Free Savings Account))
  • Generous paid time off for vacation, sick days, company holidays (with early dismissal), floating holidays, and time to give back to your community; flexible work culture
  • Employee Resource Groups which provide access to leaders, relevant volunteer, and mentoring opportunities, and interactions with counterparts in industry groups and client organizations