Client Care Supervisor RN/RPN

19 hours ago


Aurora, Ontario, Canada CHATS Full time
Job Title: Client Care Supervisor RN/RPN

Job Summary:

We are seeking a highly skilled and compassionate Client Care Supervisor RN/RPN to join our team at CHATS. As a Client Care Supervisor, you will be responsible for providing client care needs assessment, case management, supervision, and clinical field support for in-home and community health care providers.

Key Responsibilities:

  • Conduct home visits and provide direct services to clients, including needs assessments, ongoing case management, and appropriate interventions in complex care situations.
  • Supervise and mentor Personal Support Workers, providing guidance and support to ensure high-quality care is delivered to clients.
  • Collaborate with the interdisciplinary team to develop and implement care plans that meet the unique needs of each client.
  • Provide education and training to clients and their caregivers on various topics, including health promotion, disease prevention, and management of chronic conditions.
  • Develop and maintain relationships with community agencies and referral sources to ensure seamless care coordination.
  • Participate in quality improvement initiatives and contribute to the development of policies and procedures that promote best practices in client care.

Requirements:

  • Registered Nurse (RN) or Registered Practical Nurse (RPN) with current certificate of registration with the College of Nurses of Ontario.
  • Degree in Nursing or Gerontology preferred.
  • Three to five years' experience in client care, preferably in a community health setting.
  • Excellent assessment, communication, and problem-solving skills.
  • Demonstrated teaching, mentoring, and coaching skills.
  • Supervisory experience preferred.
  • Current CPR/first aid certification.
  • Proficiency in MS Word, Excel, Outlook, and database applications (GoldCare).
  • A valid Ontario driver's license and a vehicle are required for this position.
  • Ability to work outside regular business hours as required.
  • Fluency in both official languages (English and French) and other languages, an asset.

What We Offer:

  • Employee Assistance Program
  • Corporate discounts through Perkopolis
  • Employee Training and Development Programs with access to comprehensive e-learning programs
  • Staff Appreciation Events
  • Rewards and Recognition Programs
  • Positive Culture with Great Emphasis on Relationship-Based Care
  • Opportunities for Advancement and Career Growth within the Organization
  • Supportive Team Environment

About CHATS:

CHATS is a leader in providing home and community services for seniors and their caregivers. We offer a full range of home care and community programs that meet the changing needs of our clients. Our employees drive the success of the organization, and we strive to create an environment that offers challenging, stimulating, and rewarding career opportunities.

CHATS believes in a client and family-centered approach that empowers older adults and their caregivers to live their best lives at home and in their communities. We are committed to creating a diverse and inclusive workforce to reflect the diversity of the community we serve.



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