Administrative Assistant
3 days ago
Hunter Dental has been proudly serving the Markham community for over 60 years, focusing on providing exceptional patient care and a comfortable environment.
Our state-of-the-art practice offers a wide range of procedures, including Invisalign, TMD program, TMJ treatment, periodontics, oral surgery, and dental sedation.
The OpportunityWe are seeking an experienced Senior Administrative Assistant to join our team. The successful candidate will have a passion for building strong patient relationships and contributing to the ongoing oral health of our community.
Job Responsibilities- Schedule patients to ensure all providers have productive schedules.
- Promote new hygiene business in perio-surgery, Invisalign, and TMD programs.
- Treatment scheduling of maximally productive hygiene appointments.
- Utilize excellent phone skills to fill short notice cancellations and be proactive to manage hygiene patient demand.
- Maintain an active list of temp hygienists to utilize if/when needed.
- Use hygiene knowledge to lead conversations which support patient optimal oral health.
- Encourage patient acceptance of the dental treatment plans by answering questions and creating value for the proposed treatment.
- Present treatment options, review payment plans, answer questions and overcome objections to motivate patients to case acceptance.
- Build strong relationships with patients to ensure trust and loyalty.
- Assist with accounts receivables and complete daily deposit reconciliations.
- Complete insurance submissions and pre-determinations.
- A minimum of 3+ years of experience with accounts receivables and insurance submissions in a dental office is required.
- You possess excellent communication skills and can effectively share oral health education with patients.
- You have the ability to quickly maneuver numerous tasks efficiently and proficiently.
- A proactive individual who maintains control over schedules.
- You enjoy working with production goals.
- Knowledge and understanding of oral treatment plans and ability to educate patients.
- Strong customer service experience; kind and professional.
- Detail oriented.
- Experience with Tracker and Recall Max highly preferred.
- A competitive annual salary of $65,000 - $80,000, depending on experience.
- A total rewards package that includes discounts on services, access to a corporate gym membership program, reduced rates on home and auto insurance, and more.
- An Employee and Family Assistance Program (EFAP) that provides confidential, complimentary counseling and advisory services.
- Career development opportunities to grow and evolve as a dental professional.
- Access to industry-leading continuing education.
- Opportunities to network with dental professionals at social and CE events.
- Work-life balance and flexibility.
- Access to modernized technology to provide optimal oral care to patients.
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