Deckorators Field Specialist

4 weeks ago

Québec, Quebec, Canada UFP Industries Full time

At UFP Industries, we're committed to building a strong foundation for our business through our sales team. As a Deckorators Field Specialist, you'll gain a deep understanding of the industry and develop a lucrative and rewarding career in sales. Our work-hard, play-hard culture fosters a collaborative environment, and we believe that our customer relationships are the key to our success. If you're passionate about working with customers, have an entrepreneurial spirit, and aren't afraid of hard work, we encourage you to apply to become part of the UFP Industries family.

Job Summary

The Deckorators Field Specialist plays a critical role in supporting the distribution of Deckorators products in a specific market. Working closely with distributor Account Managers, you'll bring brand awareness and product education to contractors, ensuring pull-through sales for dealers. Your expertise will be invaluable in capturing opportunities for contractor, architect, and builder product education and product specifications.

Key Responsibilities

  • Develop and maintain relationships with contractors, builders, specifiers, and architects to promote Deckorators products.
  • Establish product knowledge sessions with contractors and host various contractor events to educate and engage them.
  • Certify Pros who have been educated and vetted to become valued partners as brand ambassadors.
  • Engage contractors on social media platforms to discuss working with Deckorators products and becoming certified Pros and brand ambassadors.
  • Complete takeoff requests from dealers and for Certified Pros where Deckorators products are used.
  • Ensure Certified Pros participate in Deckorators promotions and upload supporting documentation accordingly.
  • Work with dealers to gather Certified Pros receipts for Deckorators purchases to help contractors utilize the Deckorators Pro Program.
  • Collaborate with Lowe's PSEs and Pros to educate and encourage them to use Deckorators products in their projects.
  • Maintain and utilize the HubSpot CRM platform for contacts, leads, and opportunities.
  • Support various events put on by dealers where Deckorators can be a focus of interest.

Requirements

  • Preferred bachelor's degree or equivalent work experience in a related area.
  • Must be bilingual - French & English.
  • Minimum of one year of customer services experience.
  • Working knowledge of Microsoft Office, including Excel, Word, Outlook, and other software for business applications.
  • Preferred manufacturing background, but not required.
  • Preferred experience and knowledge of UFP Industries' organization, culture, and product lines.

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