Deckorators Field Specialist

2 months ago


Québec, Quebec, Canada UFP Industries Full time

**About UFP Industries**

UFP Industries is a leading manufacturer of value-added building materials and a trusted partner to the building industry. Our company is built on a foundation of innovation, quality, and customer satisfaction.

**Job Summary**

The Deckorators Field Specialist plays a critical role in supporting the distribution of Deckorators products in a specific market. This position works closely with distributor Account Managers to bring brand awareness and product education to contractors, architects, and builders, driving pull-through sales for dealers.

**Key Responsibilities**

  • Develop and maintain relationships with contractors, builders, specifiers, and architects to promote Deckorators products and services.
  • Establish product knowledge sessions with contractors and host various contractor events to educate them on Deckorators products and features.
  • Certify Pros who have been educated and vetted to become valued partners as brand ambassadors.
  • Engage contractors in a professional manner on various platforms to discuss working with Deckorators products and becoming certified Pros and brand ambassadors.
  • Complete takeoff requests from dealers and for Certified Pros where Deckorators products are used.
  • Ensure Certified Pros participate in Deckorators promotions and upload supporting documentation accordingly.
  • Work with dealers to gather Certified Pros receipts for Deckorators purchases to help contractors utilize the Deckorators Pro Program.
  • Collaborate with Lowe's PSEs and Pros to educate and encourage them to use Deckorators products in their projects.
  • Maintain and utilize HubSpot CRM platform for contacts, leads, and opportunities.
  • Support various events put on by dealers where Deckorators can be a focus of interest.

**Requirements**

  • Preferred bachelor's degree or equivalent work experience in a related area.
  • Must be bilingual - French & English.
  • Minimum of one year of customer services experience.
  • Working knowledge of Microsoft Office including Excel, Word, Outlook, and other software for business applications.
  • Preferred manufacturing background, but not required.
  • Preferred experience and knowledge on UFP's organization, culture, and product lines.


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