Deckorators Field Specialist

2 months ago


Québec, Quebec, Canada UFP Industries Full time

About UFP Industries

UFP Industries is a leading manufacturer of value-added building materials and a trusted partner to the building industry.

Job Summary

The Deckorators Field Specialist plays a critical role in supporting the distribution of Deckorators products in a specific market. This position works closely with distributor Account Managers to bring brand awareness and product education to contractors, ensuring all opportunities for contractor, architect, and builder product education and product specifications are captured.

Key Responsibilities

  • Develop and maintain relationships with contractors, builders, specifiers, and architects to promote Deckorators products and services.
  • Establish product knowledge sessions with contractors and host various contractor events to educate them on Deckorators products.
  • Certify Pros who have been educated and vetted to become valued partners as brand ambassadors.
  • Engage contractors in a professional manner on various platforms to discuss working with Deckorators products and becoming certified Pros and brand ambassadors.
  • Complete takeoff requests from dealers and for Certified Pros where Deckorators products are used.
  • Ensure Certified Pros participate in Deckorators promotions and upload supporting documentation accordingly.
  • Work with dealers to gather Certified Pros receipts for Deckorators purchases to help contractors utilize the Deckorators Pro Program.
  • Collaborate with Lowe's PSEs and Pros to educate and encourage them to use Deckorators products in their projects.
  • Maintain and utilize the HubSpot CRM platform for contacts, leads, and opportunities.
  • Support various events put on by dealers where Deckorators can be a focus of interest.

Requirements

  • Preferred bachelor's degree or equivalent work experience in a related area.
  • Must be bilingual - French & English.
  • Minimum of one year of customer services experience.
  • Working knowledge of Microsoft Office, including Excel, Word, Outlook, and other software for business applications.
  • Preferred manufacturing background, but not required.
  • Preferred experience and knowledge of UFP's organization, culture, and product lines.


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