Field Service Technician
4 weeks ago
Employment Type: Permanent Full-time - Technician / Technical - Maintenance / Repair
Salary: Starting at $50,001
Position Overview:
The Service Technician plays a crucial role in delivering technical assistance, maintenance, and repair services for various equipment and systems. This position entails troubleshooting issues, executing preventative maintenance, and ensuring client satisfaction through effective communication and problem resolution.
Key Responsibilities:
As a vital member of the Operations team, the Service Technician is expected to:
- Examine circuits, wiring diagrams, and schematics to install, repair, calibrate, and service electromechanical devices and systems.
- Dismantle, assess, and replace electromechanical equipment, including defective electrical and mechanical components.
- Utilize mechanical skills for troubleshooting and repairing cleaning and sanitizing equipment across various settings.
- Carry out diverse duties to install and maintain sanitizing equipment and facility systems provided by Sani Marc.
- Execute routine preventative maintenance as per the established program.
- Deliver value-added after-sales service and engage in problem-solving.
- Conduct repairs, maintenance, troubleshooting, installation, and implementation of cleaning chemical systems in Food & Beverage environments.
- Travel to customer locations as required.
- Assist other departments with internal tasks.
- Diagnose issues, determine corrective actions, and perform necessary repairs.
- Manage service calls and assess customer requirements.
Qualifications:
To excel in this role, candidates should possess:
- Strong electrical and mechanical diagnostic capabilities.
- Experience in maintaining food service equipment is preferred.
- Experience in mobile onsite service is advantageous.
- Ability to work collaboratively, demonstrate initiative, and be solutions-focused.
- Excellent communication skills with a customer-oriented approach.
- Exceptional organizational skills and a thorough understanding of processes.
- A valid driver's license with a clean driving record.
- All candidates must complete a mechanical/electrical aptitude assessment during the initial interview.
Why Choose Sani Marc?
- Contribute to the success of customers in the Coquitlam area and beyond.
- Receive a service vehicle, laptop, cellphone, and additional resources.
- Join a rapidly growing company that prioritizes employee well-being and internal development.
- Enjoy a permanent position with benefits including group insurance and a pension plan.
- Benefit from a health-conscious workplace that provides free fruit and coffee, along with reimbursement for physical activity registration fees.
Compensation:
The hourly wage ranges from $26.44 to $31.25.
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