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Membership Coordinator
2 months ago
Membership Administrator
The Arbutus Club is a prestigious private family club that has been a landmark in Vancouver since 1964. Our motto is 'Putting Families First' and we value a happy and safe work environment.
As a Membership Administrator, you will be the point of contact for member inquiries, providing timely and accurate responses. You will be responsible for maintaining accurate and up-to-date membership records, navigating transactions, and printing statements upon request.
The ideal candidate will be a superb multi-tasker, able to work well under pressure, and possess excellent verbal, written, and interpersonal communication skills. A minimum of three years of experience working in an administrative/customer service role is required.
Key Responsibilities:
- Respond to member inquiries and resolve issues in a timely and professional manner
- Maintain accurate and up-to-date membership records
- Support the Membership Director with various administrative tasks and projects
- Lead membership tours to new or prospective members
What We Offer:
- Competitive salary based on experience
- Daily meal allowance of $12.50 per day
- Comprehensive benefits package, including health and dental benefits after 3 months of employment
- Healthcare and Lifestyle spending account and RRSP matching after 1 year of employment
- Free on-site staff parking and corporate discount for local gym membership
- Staff events, training, and opportunities to move and grow within the Club
About Us:
The Arbutus Club is a dynamic and customer-focused organization that values its members and staff. We are committed to providing a positive and inclusive work environment.
