Membership Coordinator
4 weeks ago
Membership Coordinator
The Arbutus Club is seeking a detail-oriented and customer-focused Membership Coordinator to join our team. As the primary point of contact for member inquiries, you will provide timely and accurate responses, ensuring a positive experience for members and guests.
The ideal candidate will be flexible, well-spoken, organized, and possess strong communication skills. They will be responsible for maintaining accurate and up-to-date membership records, navigating transactions, and printing statements upon request.
Key Responsibilities:
- Respond to member inquiries regarding their accounts in a timely manner
- Responsible for correspondence to members in both email and letter format
- Maintain accurate and up-to-date membership records
- Lead membership tours to new or prospective members
Requirements & Qualifications:
- Excellent verbal, written, and interpersonal communication skills
- Minimum of three (3) years of experience working in an administrative/customer service role
- Associates, bachelor's degree, diploma, or certificate in business or office administration program considered an asset
What We Offer:
- Competitive salary, based on experience
- Daily meal allowance of $12.50 per day
- Comprehensive benefits package, including health and dental benefits after 3 months of employment
- Healthcare and Lifestyle spending account and RRSP matching after 1 year of employment
- Free on-site staff parking and corporate discount for local gym membership
- Staff events, training, and opportunities to move and grow within the Club
- Work with a fun, diversified team who are passionate about customer service
- Be part of Canada's leading private family Club
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