Membership Coordinator
2 weeks ago
Membership Administrator
The Arbutus Club is a prestigious private family club in Vancouver, dedicated to providing a happy and safe work environment. We value our members and strive to deliver exceptional service.
As the Membership Administrator, you will be the primary point of contact for member inquiries, providing timely and accurate responses. You will also be responsible for maintaining accurate membership records, leading membership tours, and supporting the Membership Director with administrative tasks.
Key Responsibilities:
- Respond to member inquiries and resolve issues in a timely and professional manner.
- Maintain accurate and up-to-date membership records, including processing membership applications and renewals.
- Lead membership tours and provide exceptional customer service to new and prospective members.
- Support the Membership Director with various administrative tasks, including data entry and reporting.
Requirements and Qualifications:
- Excellent verbal and written communication skills, with the ability to communicate effectively with members and staff.
- Minimum of three years of experience in an administrative or customer service role, preferably in a membership-based organization.
- Associates, bachelor's degree, diploma, or certificate in business or office administration, or a related field.
- Strong organizational and time management skills, with the ability to prioritize tasks and meet deadlines.
What We Offer:
- Competitive salary, based on experience.
- Daily meal allowance of $12.50 per day.
- Comprehensive benefits package, including health and dental benefits after three months of employment.
- Healthcare and lifestyle spending account and RRSP matching after one year of employment.
- Free on-site staff parking and corporate discount for local gym membership.
- Staff events, training, and opportunities to move and grow within the Club.
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