Senior Administrative Coordinator, Member Services

3 weeks ago


West Vancouver, British Columbia, Canada First Nations Health Authority Full time
About Us

The First Nations Health Authority is a leading health organization that partners with BC First Nations to improve health outcomes. We are committed to respecting diversity and promoting a holistic First Nations Perspective on Health & Wellness.

Job Title: Senior Administrative Coordinator, Member Services

We are seeking a highly skilled and experienced Senior Administrative Coordinator to join our team. As a key member of our Membership team, you will be responsible for processing new Member applications, supporting and retaining Health Director Members, and coordinating activities related to membership inquiries and engagement.

About the Role

The Senior Administrative Coordinator, Member Services will be the first point of contact for Health Director Inquiries and will provide excellent customer service to FNHDA Members seeking information on FNHDA programs, information streams, training initiatives, and community health planning activities.

Responsibilities
  • Process new Member applications and support and retain Health Director Members
  • Coordinate activities related to membership inquiries and engagement
  • Provide excellent customer service to FNHDA Members
  • Work with BC First Nations communities, Health Directors, First Nation Wellness Practitioners, and organizations
  • Knowledge of the health governance landscape in BC
Requirements
  • Diploma in business/office administration or equivalent combination of education, training, and experience
  • Relevant, recent, and significant experience in an administrative capacity
  • Experience working with BC First Nations communities, Health Directors, First Nation Wellness Practitioners, and/or organizations
  • Knowledge of the health governance landscape in BC
What We Offer

As a member of our team, you will have access to a wide range of employee benefits, including a municipal pension plan, 3 weeks' vacation, group health benefits, and more.

Indigenous Ancestry Preference

The First Nations Health Authority is committed to respecting diversity within our workforce and preference will be given to individuals with Indigenous ancestry who choose to identify.



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