Loyalty Strategy
3 weeks ago
We are seeking a highly motivated and analytical individual to join our Loyalty Team at Loblaw Companies Limited. As a key member of our team, you will play a crucial role in shaping the future of our loyalty program, PC Optimum.
As a Loyalty Strategy & Projects Co-op, you will work closely with our Senior Manager, Loyalty Strategy & Planning, to drive innovation and strategic planning for PC Optimum. Your primary responsibilities will include:
- Leading project management activities for loyalty strategy projects, including developing workback plans and tracking key milestones
- Supporting the exploration of new opportunities and innovation pursuits through research and data analysis
- Conducting ad hoc analyses to uncover customer and competitive insights
- Preparing presentations on the health of the PC Optimum program and loyalty industry trends
- Collaborating with cross-functional teams to drive loyalty initiatives
To be successful in this role, you will possess:
- Prior co-op experience in a fast-paced environment
- A passion for delivering value to customers
- Strong data fluency and analytical skills
- The ability to think critically and solve complex problems
- Excellent communication skills for presenting findings and recommendations
- Strong intangibles like time management and problem-solving skills
Bonus qualifications include:
- Experience in retail or loyalty industry
- Experience with data analysis tools like Data Studio or Microstrategy
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