Loyalty Strategy

3 weeks ago


Toronto, Ontario, Canada Loblaw Companies Limited Full time
Loyalty Strategy & Projects Co-op Opportunity

We are seeking a highly motivated and analytical individual to join our Loyalty Team at Loblaw Companies Limited. As a key member of our team, you will play a crucial role in shaping the future of our loyalty program, PC Optimum.

As a Loyalty Strategy & Projects Co-op, you will work closely with our Senior Manager, Loyalty Strategy & Planning, to drive innovation and strategic planning for PC Optimum. Your primary responsibilities will include:

  • Leading project management activities for loyalty strategy projects, including developing workback plans and tracking key milestones
  • Supporting the exploration of new opportunities and innovation pursuits through research and data analysis
  • Conducting ad hoc analyses to uncover customer and competitive insights
  • Preparing presentations on the health of the PC Optimum program and loyalty industry trends
  • Collaborating with cross-functional teams to drive loyalty initiatives

To be successful in this role, you will possess:

  • Prior co-op experience in a fast-paced environment
  • A passion for delivering value to customers
  • Strong data fluency and analytical skills
  • The ability to think critically and solve complex problems
  • Excellent communication skills for presenting findings and recommendations
  • Strong intangibles like time management and problem-solving skills

Bonus qualifications include:

  • Experience in retail or loyalty industry
  • Experience with data analysis tools like Data Studio or Microstrategy


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