Operational Standards Manager
3 weeks ago
About Tim Hortons
Tim Hortons is a leading quick-service restaurant chain known for its delicious coffee, baked goods, and breakfast sandwiches. We are committed to providing our guests with exceptional service and creating a positive work environment for our team members.
Operational Standards Manager Role
We are seeking an experienced Operational Standards Manager to join our growing team. In this role, you will play a vital part in ensuring that all Tim Hortons restaurants operate at the highest standards of food safety, cleanliness, and guest service.
- Responsibilities:
- Develop and implement operational procedures to maintain consistent quality across all restaurants.
- Conduct regular audits and inspections to assess compliance with established standards.
- Provide training and guidance to restaurant managers on best practices for food safety, sanitation, and customer service.
- Collaborate with the management team to identify areas for improvement and implement corrective actions.
- Stay up-to-date on industry trends and regulations related to food safety and operational excellence.
Requirements:
- Proven experience in a similar role within the restaurant or hospitality industry.
- Strong understanding of food safety regulations and best practices.
- Excellent communication, interpersonal, and problem-solving skills.
- Ability to work independently and as part of a team.
- Passion for delivering exceptional customer experiences.
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