Operational Standards Manager

3 weeks ago


Longueuil, Quebec, Canada Tim Hortons Full time

About Tim Hortons

Tim Hortons is a leading quick-service restaurant chain known for its delicious coffee, baked goods, and breakfast sandwiches. We are committed to providing our guests with exceptional service and creating a positive work environment for our team members.

Operational Standards Manager Role

We are seeking an experienced Operational Standards Manager to join our growing team. In this role, you will play a vital part in ensuring that all Tim Hortons restaurants operate at the highest standards of food safety, cleanliness, and guest service.

  • Responsibilities:
  • Develop and implement operational procedures to maintain consistent quality across all restaurants.
  • Conduct regular audits and inspections to assess compliance with established standards.
  • Provide training and guidance to restaurant managers on best practices for food safety, sanitation, and customer service.
  • Collaborate with the management team to identify areas for improvement and implement corrective actions.
  • Stay up-to-date on industry trends and regulations related to food safety and operational excellence.

Requirements:

  • Proven experience in a similar role within the restaurant or hospitality industry.
  • Strong understanding of food safety regulations and best practices.
  • Excellent communication, interpersonal, and problem-solving skills.
  • Ability to work independently and as part of a team.
  • Passion for delivering exceptional customer experiences.


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