Cloud Technical Account Manager

1 month ago

Toronto, Ontario, Canada Amazon Web Services Canada, Inc. Full time
About the Role

We are seeking a highly skilled Technical Account Manager to join our team at Amazon Web Services Canada, Inc. As a Technical Account Manager, you will be responsible for providing technical guidance and support to our enterprise customers, helping them to achieve the greatest value from our cloud services.

Key Responsibilities
  • Provide technical expertise and guidance to customers on the use of AWS services, including compute, storage, database, and security.
  • Develop and execute strategies to drive customer adoption and use of AWS services.
  • Collaborate with cross-functional teams to identify and address customer needs and pain points.
  • Travel to customer sites to provide on-site support and guidance.
Requirements
  • 3+ years of technical engineering experience.
  • Experience with operational parameters and troubleshooting for three (3) of the following: compute/storage/networking/CDN/databases/DevOps/big data and analytics/security/applications development in a distributed systems environment.
  • Bachelor's degree.
Preferred Qualifications
  • Experience with AWS services or other cloud offerings.
  • Experience in internal enterprise or external customer-facing environment as a technical lead.
About Amazon Web Services

Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Why Join Us?

At AWS, we value diversity, equity, and inclusion. We believe that our differences are what make us stronger and more innovative. We are committed to creating a workplace where everyone feels welcome, valued, and empowered to succeed.

What We Offer
  • Competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • Collaborative and dynamic work environment.
  • Flexible work arrangements, including remote work options.

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