Cloud Technical Account Manager

1 month ago

Toronto, Ontario, Canada Amazon Web Services Canada, Inc. Full time
About the Role

We are seeking a highly skilled Technical Account Manager to join our team at Amazon Web Services Canada, Inc. As a TAM, you will be the principal technical advisor and voice of the customer to organizations ranging from start-ups to Fortune 500 enterprises.

Key Responsibilities
  • Provide technical guidance and advocacy to help customers plan and build solutions using best practices
  • Develop and execute strategies to drive customer adoption and use of AWS services
  • Collaborate with customers to understand their business and technical challenges, and provide solutions to help them achieve the greatest value from AWS
  • Travel 10% or more as needed to meet with customers and provide support
Requirements
  • 3+ years of technical engineering experience
  • Experience with operational parameters and troubleshooting for three (3) of the following: compute/storage/networking/CDN/databases/DevOps/big data and analytics/security/applications development in a distributed systems environment
  • Bachelor's degree
Preferred Qualifications
  • Experience with AWS services or other cloud offerings
  • Experience in internal enterprise or external customer-facing environment as a technical lead
About Amazon Web Services

Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Why Join Us?

We value diversity, equity, and inclusion, and we're committed to creating a workplace where everyone can thrive. We offer a range of benefits, including flexible work arrangements, professional development opportunities, and a comprehensive compensation package.

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