Cloud Technical Account Manager

4 weeks ago

Toronto, Ontario, Canada Amazon Web Services Canada, Inc. Full time

About the Role

We are seeking a highly skilled Technical Account Manager to join our team at Amazon Web Services Canada, Inc. As a Technical Account Manager, you will be responsible for providing technical guidance and support to our enterprise customers, helping them to achieve the greatest value from our cloud services.

Key Responsibilities

  • Provide technical guidance and support to our enterprise customers, helping them to plan and build solutions using best practices.
  • Develop and execute strategies to drive customer adoption and use of AWS services.
  • Work closely with customers to understand their business and technical needs, and provide advocacy and strategic technical guidance to help them achieve their goals.
  • Collaborate with internal teams to ensure seamless delivery of services and support to our customers.

Requirements

  • 3+ years of technical engineering experience.
  • Experience with operational parameters and troubleshooting for three (3) of the following: compute/storage/networking/CDN/databases/DevOps/big data and analytics/security/applications development in a distributed systems environment.
  • Bachelor's degree.

Preferred Qualifications

  • Experience with AWS services or other cloud offerings.
  • Experience in internal enterprise or external customer-facing environment as a technical lead.

About Amazon Web Services

Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Why Work at AWS?

  • Be part of a team that is shaping the future of cloud computing.
  • Work with a diverse and talented team of professionals who are passionate about innovation and customer success.
  • Have the opportunity to work on complex and challenging projects that will help you grow and develop as a professional.

What We Offer

  • A competitive salary and benefits package.
  • The opportunity to work with a leading cloud provider and be part of a dynamic and growing team.
  • A collaborative and inclusive work environment.

How to Apply

If you are a motivated and experienced technical professional looking for a new challenge, please submit your application, including your resume and a cover letter, to our online application system.

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