Hotel Front Desk Clerk

4 weeks ago


Lac la Biche, Canada ALMAC MOTOR HOTEL Full time
Job Title: Hotel Front Desk Clerk

We are seeking a highly organized and detail-oriented Hotel Front Desk Clerk to join our team at ALMAC MOTOR HOTEL.

Job Summary:

The Hotel Front Desk Clerk will be responsible for providing exceptional customer service to our guests, handling room reservations, and maintaining accurate records of guest information.

Key Responsibilities:
  • Guest Services: Register arriving guests, assign rooms, and provide information on hotel facilities and services.
  • Room Management: Process group arrivals and departures, take, cancel, and change room reservations.
  • Clerical Duties: Maintain an inventory of vacancies, reservations, and room assignments, and perform clerical tasks such as faxing, filing, and photocopying.
  • Customer Service: Answer telephone calls, relay messages, and provide general information about points of interest in the area.
  • Administrative Tasks: Process guests' departures, calculate charges, and receive payments.
Requirements:
  • Education: Secondary (high) school graduation certificate.
  • Experience: Experience an asset.
  • Language: Langue de travail: Anglais.
  • Work Hours: 35 hours per week.
Work Environment:

The Hotel Front Desk Clerk will work in a fast-paced environment, standing for extended periods.

We offer a competitive salary and benefits package to the successful candidate.



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