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Hotel Front Desk Clerk

2 months ago

Lac la Biche, Canada ALMAC MOTOR HOTEL Full time
Job Title: Hotel Front Desk Clerk

We are seeking a highly organized and detail-oriented Hotel Front Desk Clerk to join our team at ALMAC MOTOR HOTEL.

Key Responsibilities:
  • Register arriving guests and assign rooms in a timely and efficient manner.
  • Process group arrivals and departures, ensuring seamless check-in and check-out experiences.
  • Take, cancel, and change room reservations as needed, maintaining accurate records.
  • Provide guests with information on hotel facilities and services, as well as recommendations for local points of interest.
  • Process guests' departures, calculate charges, and receive payments in a professional and courteous manner.
  • Maintain an inventory of vacancies, reservations, and room assignments, ensuring optimal room utilization.
  • Perform various clerical duties, including faxing, filing, and photocopying.
  • Answer telephone calls and relay messages to guests and staff, providing exceptional customer service.
Requirements:
  • Secondary (high) school graduation certificate.
  • Experience an asset, but not required.
  • Ability to work in a fast-paced environment and stand for extended periods.
  • Fluency in English, with excellent communication and interpersonal skills.
  • 35 hours per week, with a permanent employment contract.