Facilities Operations Manager

4 weeks ago

Hamilton, Ontario, Canada BGIS Full time

ABOUT BGIS

BGIS stands as a premier provider of tailored facility management and real estate solutions. Our dedicated team of over 10,000 professionals globally is committed to fostering innovation through the services we offer. We are constantly exploring new avenues that propel innovation for our clients' enterprises. We manage an extensive portfolio of over 320 million square feet across more than 30,000 locations worldwide, including North America, Europe, the Middle East, Australia, and Asia. For more information, please visit our website.

OUR CULTURE

At BGIS, our culture is anchored in three core principles:

1. Culture of Care: We prioritize the well-being of our colleagues, clients, partners, and the communities we serve.
2. High Performing Teams: We strive to exceed expectations in delivering outstanding services. Our core values include INTEGRITY, OWNERSHIP, RESPONSIVENESS, INITIATION, VISIBILITY, DRIVE, and INTEGRATION.
3. Commitment to Sustainability: We approach every action with a focus on environmental preservation.

POSITION SUMMARY

The Facilities Operations Manager is accountable for overseeing operational and budgetary management, service delivery, project oversight, client relationship management, health and safety protocols, as well as emergency preparedness and business continuity for a designated portfolio.

In this role, the individual will manage:

  • Portfolios of low to moderate size;
  • Facilities with low to moderate complexity;
  • Contractual obligations of low to moderate complexity.

KEY RESPONSIBILITIES

Portfolio Management

  • Oversees operations and maintenance tasks along with annual facility programs for a range of facilities.
  • Ensures that facility uptime goals are achieved, maintaining safe and reliable operations.
  • Develops and implements annual facility management strategies.
  • Collaborates with stakeholders to manage facility-related initiatives.
  • Supervises maintenance and repair operations, ensuring timely and quality completion.
  • Maintains comprehensive documentation within service maintenance databases.
  • Works with stakeholders to assess capital assets and recommend maintenance, repair, and replacement strategies.
  • Continuously seeks efficiency improvements through best practices and sustainable initiatives.
  • Partners with stakeholders to enhance portfolio value for clients.

Service Delivery Management

  • Ensures fulfillment of client commitments.
  • Addresses issues and maintains open communication with clients, providing regular updates.
  • Proposes solutions and implements necessary actions for challenges.
  • Monitors service delivery performance against established metrics and develops corrective action plans as needed.
  • Ensures compliance with all relevant regulations and standards.

Risk Management and Emergency Preparedness

  • Implements emergency preparedness and business continuity plans.
  • Collaborates with stakeholders on incident management.

Health, Safety, Environment & Security

  • Acts as the primary contact for health and safety compliance.
  • Facilitates vendor safety training and accreditation.
  • Organizes health and safety meetings with vendors.
  • Ensures safe execution of all work within assigned portfolios.

Client Relationship Management

  • Builds and maintains effective client relationships, ensuring satisfaction.
  • Serves as the escalation point for facility-related issues.

Budget Development & Management

  • Manages budget for the assigned portfolio.
  • Collaborates with finance teams to ensure budgetary compliance and profitability.
  • Reviews and approves expenditures.

Project Management

  • Develops and oversees project plans and budgets.
  • Ensures project delivery with minimal disruption to facilities.

Regulatory Compliance

  • Ensures all regulatory requirements are met and documented.
  • Collaborates with procurement teams to source vendors and services.
  • Maintains adequate inventory for facility operations.

People Leadership

  • Engages in employee development and performance management.
  • Other duties as assigned.

KNOWLEDGE & SKILLS REQUIRED

  • Community college diploma or equivalent training.
  • 1 to 3 years of facility management experience or 3 to 5 years in a related field.
  • Proficient in facility operations and maintenance management.
  • Strong service delivery and budget management skills.
  • Ability to influence and negotiate effectively.
  • Client relationship management skills.
  • Project management and emergency preparedness capabilities.
  • Knowledge of health and safety regulations.
  • Commitment to sustainability and continuous improvement.

Licenses and Professional Accreditation

Commitment to obtaining certifications such as Certified Facility Manager or Certified Property Manager is preferred.

At BGIS, we value diversity and inclusion as essential components of our success. We are dedicated to a recruitment process that is barrier-free and promotes equal employment opportunities for individuals from all backgrounds.

BGIS is an equal opportunity employer, and we welcome applications from all qualified candidates.

  • Facility Operations Manager

    5 days ago

    Hamilton, Ontario, Canada BGIS Full time

    About the RoleAt BGIS, we are seeking a highly skilled and experienced Facility Operations Manager to join our team. As a key member of our operations team, you will be responsible for managing the day-to-day operations of our facilities, ensuring that they are running smoothly and efficiently.Key ResponsibilitiesPortfolio ManagementManage the operations and...

  • Facility Operations Manager

    5 days ago

    Hamilton, Ontario, Canada BGIS Full time

    About the RoleAt BGIS, we are seeking a highly skilled and experienced Facility Operations Manager to join our team. As a key member of our operations team, you will be responsible for managing the day-to-day operations of our facilities, ensuring that they are running smoothly and efficiently.Key ResponsibilitiesPortfolio ManagementManage the operations and...

  • Facilities Operations Manager

    4 weeks ago

    Hamilton, Ontario, Canada itec group, Inc. Full time

    Facilities Operations and Maintenance ManagerWe are seeking an experienced Facilities Operations and Maintenance Manager to lead the upkeep and dependability of our facilities and machinery in a demanding industrial setting.Formulate and execute maintenance plans aimed at enhancing equipment reliability and minimizing operational interruptions.Guide and...

  • Facility Operations Manager

    5 days ago

    Hamilton, Ontario, Canada BGIS Full time

    About BGISAt BGIS, we are a leading provider of customized facility management and real estate services. Our team of over 10,000 professionals worldwide is dedicated to enabling innovation through the services we deliver. We actively seek new opportunities that drive innovation for our clients' businesses. Globally, we manage over 320 million square feet of...

  • Facility Operations Manager

    5 days ago

    Hamilton, Ontario, Canada BGIS Full time

    About BGISAt BGIS, we are a leading provider of customized facility management and real estate services. Our team of over 10,000 professionals worldwide is dedicated to enabling innovation through the services we deliver. We actively seek new opportunities that drive innovation for our clients' businesses. Globally, we manage over 320 million square feet of...

  • Facilities Operations Manager

    1 week ago

    Hamilton, Ontario, Canada Accor Hotels Full time

    Facilities ManagerJob Summary:As a key member of the Accor Hotels team, the Facilities Manager will be responsible for ensuring the smooth operation of our facilities, maintaining high standards of service, and driving business growth.Key Responsibilities:Ensure all departmental service standards and sequences of service are being upheld, resulting in...

  • Facilities Operations Manager

    1 week ago

    Hamilton, Ontario, Canada Accor Hotels Full time

    Facilities ManagerJob Summary:As a key member of the Accor Hotels team, the Facilities Manager will be responsible for ensuring the smooth operation of our facilities, maintaining high standards of service, and driving business growth.Key Responsibilities:Ensure all departmental service standards and sequences of service are being upheld, resulting in...

  • Facilities Operations Manager

    4 weeks ago

    Hamilton, Ontario, Canada BGIS Full time

    ABOUT BGISBGIS stands as a premier provider of tailored facility management and real estate solutions. Our dedicated team of over 10,000 professionals across the globe is committed to fostering innovation through our comprehensive services. We actively pursue opportunities that enhance operational efficiency for our clients. Currently, we oversee an...

  • Facility Operations Manager

    2 weeks ago

    Hamilton, Ontario, Canada Black & McDonald Full time

    About This Career OpportunityBlack & McDonald is seeking a highly skilled and experienced professional to join our team as a Facility Supervisor. As a key member of our operations team, you will be responsible for the coordination and supervision of staff and subcontractors operating within our facilities management accounts.Key ResponsibilitiesProvide...

  • Facility Operations Manager

    1 week ago

    Hamilton, Ontario, Canada Black & McDonald Full time

    About This Career OpportunityBlack & McDonald is seeking a highly skilled and experienced professional to join our team as a Facility Supervisor. As a key member of our operations team, you will be responsible for the coordination and supervision of staff and subcontractors operating within our facilities management accounts.Key ResponsibilitiesProvide...

  • Facility Operations Manager

    1 week ago

    Hamilton, Ontario, Canada Black & McDonald Full time

    About This Career OpportunityBlack & McDonald is seeking a highly skilled and experienced professional to join our team as a Facility Supervisor. As a key member of our operations team, you will be responsible for the coordination and supervision of staff and subcontractors operating within our facilities management accounts.Key ResponsibilitiesProvide...

  • Facility Operations Manager

    3 days ago

    Hamilton, Ontario, Canada GFL Environmental Full time

    Job SummaryGFL Environmental is seeking a highly skilled and experienced MHSW Facility Operator/Lead Hand to support our operations in the Hamilton/Niagara/Halton area.Key Responsibilities:Operate and maintain MHSW depot locations, ensuring efficient and safe waste management practices.Manage and coordinate regular shifts at Niagara and Halton locations, as...

  • Facility Operations Manager

    3 days ago

    Hamilton, Ontario, Canada GFL Environmental Full time

    Job SummaryGFL Environmental is seeking a highly skilled and experienced MHSW Facility Operator/Lead Hand to support our operations in the Hamilton/Niagara/Halton area.Key Responsibilities:Operate and maintain MHSW depot locations, ensuring efficient and safe waste management practices.Manage and coordinate regular shifts at Niagara and Halton locations, as...

  • Facility Operations Manager

    2 weeks ago

    Hamilton, Ontario, Canada BGIS Full time

    About BGISBGIS is a leading provider of customized facility management and real estate services. With our combined team of over 6,500 globally, we relentlessly focus on enabling innovation through the services we deliver, while actively looking for new opportunities that will enable innovation for our clients' businesses.Our ServicesWe manage over 320...

  • Facilities Operations Manager

    2 weeks ago

    Hamilton, Ontario, Canada Accor Hotels Full time

    Facilities ManagerJob Summary:As a key member of the Accor Hotels team, the Facilities Manager will be responsible for ensuring the smooth operation of our facilities, maintaining high standards of service and quality, and driving business growth through efficient management of resources.Key Responsibilities:Service Delivery: Oversee the delivery of...

  • Facilities and Maintenance Operations Manager

    4 weeks ago

    Hamilton, Ontario, Canada itec group, Inc. Full time

    We are currently in search of a skilled Facilities and Maintenance Operations Manager to oversee our operations. The successful candidate will be responsible for ensuring the effective functioning and dependability of our facilities and machinery within a demanding industrial environment.Key Responsibilities:Formulate and implement maintenance plans aimed at...

  • Facilities Operations Manager

    1 week ago

    Hamilton, Ontario, Canada Black & McDonald Limited Full time

    About This Career OpportunityBlack & McDonald Limited is seeking a skilled and dedicated professional to join our Facilities Maintenance team as a Building Operator. This is an exciting opportunity for a motivated individual to contribute to the success of our organization.Key ResponsibilitiesConduct routine property and site inspections to identify and...

  • Facilities Operations Manager

    2 weeks ago

    Hamilton, Ontario, Canada Black & McDonald Limited Full time

    About This Career OpportunityBlack & McDonald Limited is seeking a skilled and dedicated professional to join our Facilities Maintenance team as a Building Operator. This is an exciting opportunity for a motivated individual to contribute to the success of our organization.Key ResponsibilitiesConduct routine property and site inspections to identify and...

  • Facilities Operations Coordinator

    4 days ago

    Hamilton, Ontario, Canada Canadian Cancer Society Full time

    Job Title: Facilities and Operations CoordinatorLocation: Hamilton, ONWork Model: In-person work modelSalary Band: 3 ($50,000 - $55,000 CAD/ Year)About the RoleThe Facilities and Operations Coordinator plays a vital role in ensuring the optimal working environment for all staff members by providing full operational and maintenance services, as well as...

  • Facilities Operations Coordinator

    3 days ago

    Hamilton, Ontario, Canada Canadian Cancer Society Full time

    Job Title: Facilities and Operations CoordinatorLocation: Hamilton, ONWork Model: In-person work modelSalary Band: 3 ($50,000 - $55,000 CAD/ Year)About the RoleThe Facilities and Operations Coordinator plays a vital role in ensuring the optimal working environment for all staff members by providing full operational and maintenance services, as well as...