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Senior Revenue Manager
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Four Seasons Hotels and Resorts is a global luxury hotel management company with a commitment to supporting cancer research and advancing diversity, inclusion, equality, and belonging. Our company culture enables everything we do, and we believe in recognizing familiar faces, welcoming new ones, and treating everyone with respect.
About the RoleWe are seeking a Senior Revenue Manager to support 2-3 hotels in the Americas. This role is responsible for interpreting business analytics into tactical strategy, providing focused expertise to hotel Revenue Management Teams, and driving revenue growth through effective and measurable revenue management strategies.
Key Responsibilities- Create annual budgets and monthly forecasts for rooms occupancy, ADR, and revenue
- Interpret business analytics to improve performance and create meaningful action plans
- Manage inventory through all distribution channels for optimal availability
- Lead optimal pricing strategy and analysis, engaging 3rd party expertise when necessary
- Build consensus within the Revenue Strategy Team to move new initiatives forward
- Lead and present weekly Revenue Strategy and Forecast Meetings
- Drive total revenue management business analytics and opportunities, partnering with operations to implement new initiatives and measure results
- Engage with OTA Market Managers, corporate marketing, agencies, and vendors on campaign management opportunities
- Take ownership of merchandising strategies, including web featured package display, online upsell descriptions, GDS sequence, OTA placement, and store participation
- Business owner of Opera, BI tools, IDeaS G3 revenue management system, and future RM systems for catering, F&B, etc.
- Degree in Revenue Management, Hotel/Lodging Management, or Business Administration
- 5 years of experience working in revenue management and/or hotel operations
- Multiple hotel revenue management experience preferred
- Experience and strong knowledge of spreadsheets, pivot tables, and database use
- MS Office, Teams, Excel, Word, PowerPoint, Hyperion Enterprise, IDeaS G3 Revenue Management, TravelClick, Lighthouse, and Opera PMS experience preferred
- Excellent communication and presentation skills, with the ability to dynamically articulate and visually display data/strategies to various audiences
- Strong time management skills and capacity to handle multiple tasks simultaneously
- Ability to present contrarian viewpoints and gain consensus through business analytics
- Excellent analytical, organizational, and problem-solving skills
