Optical Care Advisor

1 month ago

Old Toronto, Ontario, Canada Specsavers Full time

Flexible Work Options Available

Exciting Opportunity for Optical Care Advisors

As a Retail Partner of Specsavers, we are dedicated to providing exceptional eyecare services. We are seeking enthusiastic individuals who excel in customer interactions and are passionate about their work.

At Specsavers, our mission is to ensure that our team members feel valued, supported in their career paths, and enjoy their work environment, leaving each day with a sense of accomplishment.

Your Responsibilities...

In your role as an Optical Care Advisor, you will be the face of our brand, responsible for introducing our commitment to quality and affordable eyecare. You will delight customers with your friendly demeanor as you assist them in selecting from our stylish eyewear collections and support those exploring contact lenses for the first time.

What We Seek

We value individuals who thrive on interpersonal connections. While prior experience in optics is not required, a strong customer service orientation and eagerness to learn are essential. We are committed to providing comprehensive training and support to help you become a successful Optical Care Advisor, while also fostering your professional development.

Exceptional Qualities of an Optical Care Advisor:

  • A genuine enthusiasm for delivering outstanding customer service, driven by a desire to enhance the shopping experience.
  • An ability to embody our unique customer experience model, focusing on nurturing long-term relationships rather than short-term gains.
  • Capability to perform well under pressure while maintaining high technical standards, creating memorable moments for customers.
  • A warm and approachable personality, providing knowledgeable eyewear recommendations and styling guidance.
  • Dependability and flexibility to work retail hours, including evenings and weekends.

Benefits of Joining Specsavers:

  • Comprehensive health benefits and access to our Employee Assistance Program, offering services such as counseling, family support, financial advice, and health coaching.
  • Generous leave policies including vacation days, sick leave, and a paid volunteer day each year.
  • Two complimentary pairs of glasses each year, with discounts on additional products.
  • Access to our internal communication platform to connect with colleagues nationwide, share experiences, and access training resources.
  • Opportunities for career advancement through tailored professional development plans.

In addition to competitive compensation and training, you will have the chance to be part of our exciting growth journey as we expand our presence across Canada.

Are you ready to embark on this rewarding career path with us?

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