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Optical Care Advisor

3 months ago

Old Toronto, Ontario, Canada Specsavers Full time

Flexible Hours Available

Exciting Opportunity for Optical Care Advisors

As a Retail Partner of Specsavers, we are dedicated to providing exceptional and accessible vision care to our community. We are seeking enthusiastic individuals who excel in customer interaction, possess excellent communication skills, and have a genuine passion for their work.

At Specsavers, our mission is to ensure that our team members feel valued, supported in their career growth, and enjoy their work environment, leaving each day with a sense of accomplishment.

Your Responsibilities...

In your role as an Optical Care Advisor, you will be the first point of contact for our customers, representing our commitment to quality and affordable vision care. Your friendly and compassionate demeanor will help guide customers through our diverse selection of fashionable eyewear and assist those exploring contact lenses for the first time.

What We Seek

We are looking for individuals who are passionate about customer service and eager to learn. No prior experience in optics is required, as we provide comprehensive training and support to help you thrive as an Optical Care Advisor while developing valuable career skills.

Exceptional Optical Care Advisors Will:

  • Demonstrate a commitment to outstanding customer service by discovering innovative ways to enhance the eyewear shopping experience.
  • Embrace our unique customer experience model, prioritizing long-term relationships with customers over immediate results.
  • Maintain composure under pressure while achieving high technical standards, creating memorable moments, and exceeding customer expectations.
  • Exhibit a friendly and approachable attitude, offering knowledgeable advice on eyewear choices and styling.
  • Be dependable and flexible, willing to work retail hours, including evenings and weekends.

Benefits of Joining Specsavers:

  • Comprehensive health benefits and access to our Employee Assistance Program, which includes services such as counseling, family support, financial guidance, and wellness coaching.
  • Generous vacation policy, including three weeks of paid time off, six sick days, one paid volunteer day annually, and a day off for your birthday.
  • Receive two complimentary pairs of glasses each year, with discounts available for additional Specsavers products.
  • Utilize our internal app to connect with colleagues nationwide, share experiences, earn rewards, and access training resources.
  • Explore opportunities for career advancement through a structured professional development plan.

In addition to competitive compensation and training, you will have the chance to be part of our exciting journey as we expand our presence in Canada, aiming to open 200 stores by 2024.

Are you ready to embark on this rewarding journey with us?