Restaurant Operations Manager

1 month ago


Ottawa, Ontario, Canada Boston Pizza International Inc Full time

Job Summary

The Front of House Manager at Boston Pizza International Inc is responsible for leading the Front of House team to deliver exceptional customer experiences. This includes managing daily operations, training and development, staffing, scheduling, and performance management of team members.

Key Responsibilities

  • Lead the Front of House team to achieve exceptional customer satisfaction and loyalty.
  • Manage and execute all aspects of Front of House operations, including recruitment, training, performance management, and recognition.
  • Develop and maintain a positive and fun company culture that promotes teamwork and employee engagement.
  • Manage controllable costs, including food, beverage, labor, and quality control.
  • Ensure operational and occupational health and safety standards are in place and adhered to.
  • Measure and evaluate service standards using various feedback tools to develop and implement plans for continuous service improvement.

Requirements

  • Canadian restaurant experience required.
  • Strong communication and interpersonal skills, both written and oral.
  • Strong analytical/decision-making skills.
  • Leadership skills – able to direct, coach, and supervise a team.
  • Customer service skills – able to exceed guest expectations.
  • A positive and team-oriented attitude.
  • Ability to work with minimal supervision and have a strong initiative.
  • Ability to multi-task in a fast-paced environment.
  • Flexibility to work a variety of shifts, including evenings, weekends, and holidays.

What We Offer

  • A dynamic and fast-paced work environment.
  • Opportunities for professional development and growth.
  • A competitive compensation package.
  • A fun and supportive team environment.


  • Ottawa, Ontario, Canada Tomo Restaurant Full time

    Restaurant Operations Manager Job DescriptionTomo Restaurant is seeking a skilled Restaurant Operations Manager to oversee the daily operations of our establishment. The ideal candidate will have a strong background in restaurant management and be able to effectively manage staff, maintain high standards of customer service, and ensure the smooth operation...


  • Ottawa, Ontario, Canada Indian Restaurant] Full time

    Restaurant Operations ManagerWe are seeking a highly skilled and professional individual to fill the role of Restaurant Operations Manager at our Indian Restaurant.Key Responsibilities:Manage daily restaurant operations to ensure seamless service delivery and exceptional customer experience.Supervise and train front-of-house staff to maintain high standards...


  • Ottawa, Ontario, Canada Tomo Restaurant Full time

    Restaurant Manager Job DescriptionWe are seeking a highly skilled and experienced Restaurant Manager to join our team at Tomo Restaurant. As a Restaurant Manager, you will be responsible for overseeing the daily operations of our restaurant, ensuring that our customers receive exceptional service and that our food and beverage offerings meet the highest...


  • Ottawa, Ontario, Canada Tomo Restaurant Full time

    Restaurant Manager Job DescriptionWe are seeking a highly skilled and experienced Restaurant Manager to join our team at Tomo Restaurant. As a Restaurant Manager, you will be responsible for overseeing the daily operations of our restaurant, ensuring that our customers receive exceptional service and that our food and beverage offerings meet the highest...


  • Ottawa, Ontario, Canada Tomo Restaurant Full time

    Restaurant Operations ManagerAt Tomo Restaurant, we are seeking a skilled Restaurant Operations Manager to oversee the daily operations of our restaurant. The ideal candidate will have a strong background in restaurant management, with experience in determining service types, implementing operational procedures, and balancing cash and completing balance...


  • Ottawa, Ontario, Canada Indian Restaurant] Full time

    We are seeking a highly skilled and professional individual to fill the role of Restaurant Operations Manager and Front of House Staff at our Indian Restaurant. As a key member of our team, you will be responsible for ensuring the smooth operation of our restaurant, providing exceptional customer service, and maintaining a high level of professionalism in...


  • Ottawa, Ontario, Canada Tomo Restaurant Full time

    Restaurant Manager Job DescriptionTomo Restaurant is seeking a skilled Restaurant Manager to oversee the daily operations of our establishment. As a key member of our team, you will be responsible for ensuring the smooth running of our restaurant, providing exceptional customer service, and maintaining a high level of quality in our food and service.Key...


  • Ottawa, Ontario, Canada Tomo Restaurant Full time

    Restaurant Manager Job DescriptionTomo Restaurant is seeking a skilled Restaurant Manager to oversee the daily operations of our establishment. As a key member of our team, you will be responsible for ensuring the smooth running of our restaurant, providing exceptional customer service, and maintaining a high level of quality in our food and service.Key...


  • Ottawa, Ontario, Canada Tomo Restaurant Full time

    Restaurant Operations ManagerAt Tomo Restaurant, we are seeking a skilled Restaurant Operations Manager to oversee the daily operations of our establishment. The ideal candidate will have a strong background in restaurant management, with a focus on delivering exceptional customer service and maintaining a clean and safe environment.Key...


  • Ottawa, Ontario, Canada Tomo Restaurant Full time

    Restaurant Manager Job DescriptionTomo Restaurant is seeking a skilled Restaurant Manager to lead our team and drive business success. As a key member of our management team, you will be responsible for overseeing daily restaurant operations, ensuring exceptional customer service, and maintaining a high level of food quality and safety.Key...


  • Ottawa, Ontario, Canada Tomo Restaurant Full time

    Restaurant Manager Job DescriptionTomo Restaurant is seeking a skilled Restaurant Manager to lead our team and drive business success. As a key member of our management team, you will be responsible for overseeing daily restaurant operations, ensuring exceptional customer service, and maintaining a high level of food quality and safety.Key...


  • Ottawa, Ontario, Canada Tomo Restaurant Full time

    Job Title: Restaurant Operations ManagerAbout the Role:We are seeking a highly skilled Restaurant Operations Manager to join our team at Tomo Restaurant. As a key member of our management team, you will be responsible for overseeing the day-to-day operations of our restaurant, ensuring that we deliver exceptional customer service and maintain high standards...


  • Ottawa, Ontario, Canada Tomo Restaurant Full time

    Restaurant Operations Manager Job DescriptionWe are seeking a highly skilled Restaurant Operations Manager to join our team at Tomo Restaurant. The successful candidate will be responsible for overseeing the day-to-day operations of the restaurant, ensuring that all aspects of the business run smoothly and efficiently.Key Responsibilities:Determine Services...


  • Ottawa, Ontario, Canada Tomo Restaurant Full time

    Restaurant Operations Manager Job DescriptionWe are seeking a highly skilled Restaurant Operations Manager to join our team at Tomo Restaurant. The successful candidate will be responsible for determining the type of services to be offered and implementing operational procedures. Key responsibilities include balancing cash and completing balance sheets,...


  • Ottawa, Ontario, Canada Tomo Restaurant Full time

    Job Title: Restaurant ManagerAt Tomo Restaurant, we are seeking a highly skilled and experienced Restaurant Manager to lead our team and drive business success.Key Responsibilities:Determine the type of services to be offered and implement operational procedures to ensure seamless execution.Balance cash and complete balance sheets, cash reports, and related...


  • Ottawa, Ontario, Canada Tomo Restaurant Full time

    Job Title: Restaurant ManagerAt Tomo Restaurant, we are seeking a highly skilled and experienced Restaurant Manager to lead our team and drive business success.Key Responsibilities:Determine the type of services to be offered and implement operational procedures to ensure seamless execution.Balance cash and complete balance sheets, cash reports, and related...


  • Ottawa, Ontario, Canada Indian Restaurant] Full time

    Job Opportunity at Indian RestaurantWe are seeking a highly skilled and professional individual to fill the role of Manager & Front Service Staff at our Indian Restaurant. As a key member of our team, you will be responsible for providing exceptional customer service and ensuring the smooth operation of our restaurant.Key Responsibilities:Manage the front of...


  • Ottawa, Ontario, Canada Tomo Restaurant Full time

    Restaurant Manager Job DescriptionTomo Restaurant is seeking a highly skilled and experienced Restaurant Manager to lead our team and drive business growth.Key Responsibilities:Service Development: Determine the type of services to be offered and implement operational procedures to ensure seamless delivery.Financial Management: Balance cash and complete...


  • Ottawa, Ontario, Canada ALIRANG RESTAURANT Full time

    Restaurant Supervisor Job DescriptionAt ALIRANG RESTAURANT, we are seeking a highly skilled and experienced Restaurant Supervisor to join our team. As a Restaurant Supervisor, you will be responsible for ensuring the smooth operation of our restaurant, maintaining high standards of quality and service, and leading a team of staff to achieve our goals.Key...


  • Ottawa, Ontario, Canada Tomo Restaurant Full time

    Job SummaryWe are seeking a highly skilled Restaurant Operations Manager to join our team at Tomo Restaurant. The successful candidate will be responsible for overseeing the day-to-day operations of our restaurant, ensuring that all aspects of the business run smoothly and efficiently.Key ResponsibilitiesService DevelopmentDetermine the type of services to...