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Service Coordinator

2 months ago

Red Deer, Alberta, Canada SunSource Full time
Service Writer Job Description

At SunSource, we are seeking a highly skilled Service Writer to join our team. As a Service Writer, you will play a critical role in ensuring seamless communication between our shop and customers in the service department.

Key Responsibilities:
  • Income Service Work: Coordinate repairs and quotes, ensuring timely completion and customer satisfaction.
  • Purchasing: Procure parts and shop supplies, maintaining a safe and organized work environment.
  • General: Assist the Shop Manager and Lead Hand in service work, inventory control, and general office tasks.

Requirements: To succeed in this role, you must have a clear understanding of P21's Service and Production Order modules, excellent communication skills, and a positive attitude towards customers and colleagues.

Professional Development: You will be given 4 hours per month to participate in company-approved courses to enhance your industry knowledge and career advancement.