Sales Representative
2 days ago
Key Responsibilities:
* Establish and nurture customer relationships for the purpose of selling New/Pre-Owned vehicles.
* Handle incoming sales traffic (on the telephone, internet, and in person).
* Qualify all prospects.
* Arrange trade-in appraisals through the Pre-Owned Sales Manager.
* Liaise between prospect and sales management during negotiations.
* Turn over all sales customers to the finance office.
* Arrange Pre-Owned deliveries through sales management and the finance office.
* Actively prospect new customers on a continuous basis.
* Follow up with past deliveries ensuring the customers' expectations have been satisfied.
* Research and study product changes.
* Attend and participate in sales meetings.
* Review the previous month's performance vs. objective, paying attention to individual floor traffic management statistics.
* Familiarize yourself with all manufacturers' sales, lease and finance programs.
* Make annual, lease maturity contact calls with existing client base.
* Keep apprised of competitive products.
* Review historical performance vs. objectives together with management with the aim of setting annual sales objectives for the New Year.
* Participate in off-site marketing and advertising
* Assist in the arrangement of showroom display as required.
* Participate in off-site product and skills training programs.
* Close sales by overcoming objections; asking for sales; negotiating prices; completing sales or purchase contracts; explaining provisions; explaining and offering warranties, services, and financing; collect payments.
* Keep apprised of all applicable federal, provincial and local laws which govern retail auto sales including all regulations under the Ontario Motor Vehicle Dealers Act & The Business Practices Act
* During delivery process, escort customers to the customer lounge, Parts Counter, and introduce them to the Service Department, including Management.
Requirements:
* Passion, motivation, focus and leadership skills.
* Results focused approach.
* Team player.
* Strong communication skills both written and verbal.
* Ability to influence, negotiate and mediate effectively.
* Strong attention to detail.
* Ability to maintain confidentiality and professionalism.
* Excellent interpersonal and team building skills.
* Strong time management and organizational skills.
* Honest, courteous and able to demonstrate strong work ethics.
* Driven and ability to work with minimum supervision.
Additional Information:
* Job Type: Full-time
* Additional pay: Commission pay
* Benefits: Extended health care, On-site parking, Store discount
* Flexible language requirement: French not required
* Schedule: Every Weekend, Monday to Friday
* Work Location: In person
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