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IT Systems Administrator

2 months ago

Old Toronto, Ontario, Canada Accor Hotels Full time
Job Title: Systems Administrator

We are seeking a highly skilled Systems Administrator to join our team at Accor Hotels. As a key member of our IT department, you will be responsible for ensuring the smooth operation of our computer systems, network, and infrastructure.

Key Responsibilities:
  • Review and schedule daily system operation tasks, prioritizing and ensuring completion of tasks following established procedures.
  • Ensure optimal availability of computer systems, POS, Hotel Network, and Guest Internet Network.
  • Perform backup operations and tape management, as well as handle system failures and recovery procedures.
  • Maintain user accounts, user environments, directories, and system security.
  • Provide desktop support and administer Helpdesk tickets via Corporate Portal Helpdesk Support Suite.
  • Administrate servers and IT infrastructure appliances, applying system patches and updates.
  • Install and/or maintain hotel office computers, network, file servers, network cabling, printers, other related equipment, devices, and systems.
  • Monitor and administer the network, regularly reviewing server/event logs to detect server, network, and security issues.
  • Investigate hardware malfunctions, notify, and coordinate maintenance service with contractors.
  • Ensure timely user notification of maintenance requirements and impact on system availability.
Requirements:
  • 2 years of experience in computer operations and networking.
  • Microsoft Operating Systems and Microsoft Application products such as Word, Excel, Access, Powerpoint, Visio, Project, etc.
  • Basic networking knowledge (TCP/IP, LAN, WAN).
  • Knowledge of hotel application systems is a plus.
  • Ability to work shifts, including weekends and public holidays.
About Accor Hotels:

We are an inclusive company that values diversity and promotes equal opportunities. We offer a dynamic work environment, career growth opportunities, and a chance to be part of a global hospitality leader. Join us and discover the limitless possibilities of Accor Hotels.